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Big Lots - Bristol, TN - Reviews page 1 - Judysbook

Big Lots

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1103 Volunteer Pkwy
Bristol, TN 37620
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(423) 652-7858
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I recently talked to a friend of mine who had a run in with a manager at this Big Lots. She was having a problem with finding a watch in a box. They were having a sale on watche...

Customer Service Nightmare 4/1/2010

I recently talked to a friend of mine who had a run in with a manager at this Big Lots. She was having a problem with finding a watch in a box. They were having a sale on watches and the boxes were disorganized. It was taking her some time to find the one she wanted and rather than helping her with her search he accused her of messing up the rack. Then he demanded that she leave the store and not come back. Rather than using this opportunity to leave a happy customer he left a bad taste in her mouth and lost one. Bad service and just mean too. I know I won't shop there again and the people she tells most likely won't either. Pros: Good Values Cons: Really bad service and disagreeable managers. more
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Editorial

  • In Short
    Since 1985, this Ohio-based retailer has wowed cost-conscious customers with an ever-changing batch of brand-name products. All merchandise is closeout--outdated packaging,...

  • 8/15/2008 Provided by Citysearch

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  • Payments:

    Visa, Master Card

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