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Big A Towing - Austin, TX - Reviews page 1 - Judysbook

Big A Towing

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907 Mcphaul St
Austin, TX 78758
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(512) 873-7899
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Big A Towing - Austin, TX
Big A Towing - Austin, TX
Big A Towing - Austin, TX
Big A Towing - Austin, TX

Reviews

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Best

The owners of big a towing are some of the kindest most thoughtful people I have ever met Pros: null Cons: null

Worst

My car was parked at 360 Condos in the parking garage. This company towed my car and scratched the whole front edge of my bumper on the bottom along the ground as they drove away....

Editorial review from Citysearch 2/16/2015

They are as shady as they come. Was a few minutes late and they towed my car from 360. The women I spoke with sounded like Popeye and was as rude as her face. They damaged the bottom of my car!! Trailer Trash!! more

Editorial review from Citysearch 10/18/2013

I own a used car dealership and one of the cars I was financing for a customer was towed in with a crack on the underside of the engine. I was concerned that the engine might be damaged. I left to buy oil and when I returned he helped me start the car while I poured oil into the engine. When we started the car, the loud knocking noise from the engine made it obvious the car was ruined and worth less than the cost to repair it. Because of his help in allowing me to examine the car before deciding to pay to remove the car, I saved myself hundreds of dollars that would have otherwise been wasted on a car that was nearly worthless. He and his wife also helped me with information I needed to file a complaint against another tow company that apparently did something improper. No one likes tow companies that tow their car for 'private' parking, but in this case, which was different, I was given assistance above and beyond what is typical. For a 'selective' tow, I recommend Big A. more

Big A towing 2/4/2012

The owners of big a towing are some of the kindest most thoughtful people I have ever met Pros: null Cons: null more

They will damage your car and will take NO responsibility! 12/11/2010

My car was parked at 360 Condos in the parking garage. This company towed my car and scratched the whole front edge of my bumper on the bottom along the ground as they drove away. My car is brand new and clearly wasn't this way before they towed it. They said there was a video of them towing the car on the tow trucks camera. They said I would not be allowed to view the video, only they could. They said they would view it and decide if he wants to pay for the damage. Not only were they rude to me. But, they were down right disrespectful, aggressive and ignorant to my parents. They were screaming at my parents how it wasn't their fault. Is this how they deal with people? I hope no one uses this company ever. Paying them 200.00 to get my car out of their lot with damages on it!! They are thieves and will distroy your car. I will be reporting them to every agency state and local. more

Predators 8/10/2009

Parked at 360 condos, which has 1 hr parking. They towed my car within 15 minutes. They obviously were waiting for people to park. When I picked up the car ($193!!), the manager was very aggressive about their policies, taking the aggro-dog stance. Terrible business. Cons: predatory more

Worst towing company EVER- not that any of them are good 11/25/2008

Big A Towing is a terrible company to have the unfortunate opportunity to deal with. I am handicapped and they towed my car from a spot in which I had permission by the owner to park. More upsetting, however, was the two times in a row that they hung up on me while trying to figure out where and how to get my vehicle back. The tow truck driver even had the indecency to roll my fingers up in his truck window! more

Thieves, Dishonest, Animal Abuser's 9/18/2008

Dog Thieves: The owners of Big A Towing stole their business neighbors dog. The business sit across the street from one another. When the rightful owner realized his dog was held captive in their impound yard, he went there to confront them. The dog heard his owners voice and jumped through a glass window to get to him! They are still saying it is their dog....LIARS!!! Do not deal with these animal stealing, animal abusing, disceitful. dishonest, disgusting people...Get your tow elsewhere!! Pros: None more
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Additional information

  • Hours:

    Mon - Sun 12:00 am - 11:55 pm
  • Neighborhoods:

    North Lamar

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