This store needs help with their lack customer service. As I approached the counter the Sales Clerk (Karen) didn't say Hello or anything. I was thinking okay maybe she will as least say Thank you at the end. Nope! Nothing! She just said, here's your receipt. I said, Thank you and turned to my husband and said Wow I wish I could work here where they don't have to have any customer service. I work in Hospitality Industry and maybe expect to much of other business, but a simple Hello and Thank you would be fine. This store needs Training on Customer Service. I will never shop at Big 5 again. If they don't care about their customers why would anyone go back.