I was on the best bike ride of the year, when all of a sudden, it took about 5 times the amount of power to crank the pedals on my bike. I had been to R&A bikes before and they had quoted me $75. for just a tune up. I did some research here, and on Google, and decided to try the Bicycle Station, as it's also near where I live. Yes, the place was swamped! Still, if you can shed your impatient New York ways in about 10 or 15 minutes, the mechanic will come out and see you.. (or he did me..) and give you all the time you need to understand what's wrong with your bike. I wasn't in a super rush to get it fixed as I had a back up, but he got it done on schedule, and when I rode it back the ride was so much better, that maybe I'll put off buying that new bike for a while. So.. end result. He 1>fixed the problem. 2>Tuned up the bike really well. 3> Changed the brake pads.. and all for a price well below what others would charge for the tune-up alone. (I hope he doesn't raise his prices when he reads this!). While I was in the shop, all of the people were extremely pleasant to deal with, and when I asked a question, were enthusiastic about helping. They really have a great crew there, and I'd recommend this place to anyone. Just a great experience.
Pros: Great prices. Excellent work. Great Staff.
Cons: Really cramped, and really busy.. but all for the right reasons. People LIKE taking their bikes there!