We are a retired couple that decided to put ceramic coating on wood framed house so we wouldn't have to paint again in our lifetime, as was promised by Heartland Ceramics. It was an investment of appx. $6,000 and took a chunk of our savings. This was last fall, and one year later, the 'coating' is peeling in many areas. One area has exposed wood!
We believed we took the necessary precautions and went with a company that was 'insured.' In the end, this means nothing as Robbie--the owner if the company--says he cannot fix our mess because the distributor of product, Protek, USA, provided him with a faulty product. Robbie has since hired an attorney and they have filed a federal court case against the manufacturer. It seems we are not the only homeowners this happened to and Robbie has no money to pay his workers to fix the faulty houses.
I phoned Robbie's attorney, and told him we are an aging couple and this could take YEARS...if Robbie would even win for damages against the manufacturer. Feel very angry and disappointed and don't know how we can repair our house as we are on fixed income.