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Bethany Family Pet Clinic - Portland, OR - Reviews page 1 - Judysbook

Bethany Family Pet Clinic

4744 NW Bethany Blvd Ste B5
Portland, OR 97229
(503) 614-9061
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We've been clients of this clinic since it opened. Dr. Norman is amazing and has been so knowledgeable and compassionate with all of our feline family members. It's been a joy t...


The front staff and vet assistants are awful. They were very rude to us and did not know what they were talking about when answering questions. Instead of just saying ""I don't ...

The front staff and vet assistants are 5/9/2012

The front staff and vet assistants are awful. They were very rude to us and did not know what they were talking about when answering questions. Instead of just saying ""I don't know"" or ""Ask the vet"", they gave us wrong made-up answers. The vet we had seemed really nice and we really like her. However, everything was done 'in the back room' where we couldn't see anything they were doing. Our cat seemed traumatized for a couple of days after the event. All we needed were a couple of vaccines and a check up. When we asked for a health certificate to travel, they assured us that they would give us one for traveling. However, they forgot to give us one. We went back to pick one up and then they said that it was against the law to give us one at that time (only a couple of days later). They made us have another appointment to get one. They screwed up and then wanted to charge us for another appointment when our cat was just seen a couple of days earlier. This place wasted our time- we were so very disappointed and will not return again. more

The best pet doctors anywhere! 11/29/2010

We've been clients of this clinic since it opened. Dr. Norman is amazing and has been so knowledgeable and compassionate with all of our feline family members. It's been a joy to see the practice grow. With every new vet that joins the practice, they each have something special to offer. Recently, Dr. Valasco has gone above and beyond for one of our family members. Our little girl did not survive her kidney disease, but it wasn't for lack of skill or effort on Dr. Valaco's part. I appreciated her kindness and she went above and beyond what was neccesary during the numerous after hours phone calls and endless support offered 24/7. We now have a new baby, who had some health issues at the beginning and again, Dr. Valasco was there to guide us through, find a diagnosis and get our new kitten back on track. The staff always know who you are when you call, and always go the extra mile to make sure that your pet and you are well taken care of! I always ""feel like family"" when we visit or call, and am 200% confident in all of the vet's and staff's competance and compassion. more

Outstanding care 2/9/2010

We had 2/dogs and 3/cats...all taken care of at Bethany clinic by Dr. Krisein Velasco......this past 18/mos we lost the two dogs and one cat...due to old age...we got a new dog and she has been a special addition to the family,and well taken care of as always by Dr. Velasco. Recently we had a serious problem with one of the cats ...He needed an operation and Dr. Velasco did the surgury and went to extra lengths with her off times to see him through what could have been the end of his life ...he has completely recovered...and even though he has been confirmed with cancer...she has given him an additional 6/mos to 18/mos Pros: very caring staff more

great clinic 6/28/2009

Dr.Norman is a fantastic vet. He is kind and gentle with your pets. I needed someone to really listen to my needs and I found them. Thanks! Pros: everything Cons: hard to find more

Compassionate and Professional A++++++++ 6/11/2008

We have been going to Dr. Norman at Bethany Family Pet Clinic for over 14 years. He has seen us through the good, the bad and the ugly! I appreciate him and his caring staff so very much! We have moved recently but wouldn't dream of changing to another vet, we feel the extra drive is well worth the wonderful, compassionate and expert care our bulldog recieves from Dr. Norman. Pros: Compassionate, friendly, professional, very reasonable fees more

Exceptional Veterinary Clinic 4/14/2008

If I had known about this rating system I would have written long ago! I can number myself among everyone else who is very thankful for being clients at this clinic. Although the Vet I see most often is Pros: Courtesy, professionalism, training, respect more

Great Vet 3/31/2008

Dr. Norman has been our vet for 8 years, and he is very good. He cared for our two dogs from when we moved to the area until he euthanized them at our home. He is now the vet for our new dog as well. Pros: Compassionate, caring, gives good advice, lets the owner make final decisions Cons: Very busy, a tad on the expensive side more

Wonderful vet! 11/5/2007

Dr. Norman is wonderful!. I've been looking for a good vet for my cat for a number of years and I finally found him (thanks to Citysearch and the below reviews!). He is very caring, takes time to explain things, is a great listener, and is genuine. He is simply fantastic ? Dr. Norman and Bethany Family Pet Clinic are the best! Pros: Dr. Norman, parking, location, caring people, reasonably priced more

The Best Vet in the Northwest! 8/2/2007

In 2002 we started to use Bethany Family Pet Clinic. Dr. Velasco is amazing - not only the care she has given to our dog but also the time and energy she spends consulting specialists to make sure our gal is getting what she needs. Last year we relocated to Washington and tried to find a local vet. but none of them lived up to our experience with Dr. Velasco so needless to say we make the two hour drive to make sure our pup gets the best care in the northwest! Pros: Everything Cons: wouldn't change a thing more

Great Vet 6/9/2007

Dr Norman and his staff are great. My little baby, Skitty, was 17 when I brought her to see Dr. Norman. She'd been my best friend for years, having gone through a marriage/divorce and engagement/break-up. I noticed Skitty losing weight and not her normal sweet self. Some simple tests and we had a diagnosis. Dr Norman let Skitty and I set the course of her future and treatment. After four months, it was time for Skitty to pass on. Dr Norman and the staff let me and Skitty have pleny of time. He then took care of all the arrangements for her cremation. more

Best Vet anywhere 5/3/2007

Please take your best friend(s) to see Dr Mark Norman at Bethany Family Pets. The entire staff is compasionate,caring, and qualified. Dr. Norm takes the time to completly understand what is going on with your best friend, wheter it is an emergency visit, or a follw up visit. Pros: Qualified Vet and staff, very clean office,great hours, prices are great as well. more

Best Professional Veterinary Care 3/30/2007

I would like to encourage all animal lovers in the Portland Metro area to visit Dr. Norman @ Bethany Family Pet Clinic. Dr. Norman really does care about your best animal friend. I recently had the misfortune of having to euthanize my cat. Even though it was truley the hardest thing that I have ever been faced with. I was truley blessed to have Dr. Norman and his staff to help me during this sensitve time in my life. My search is finally over! I am a loyal customer for life! Deana Harris Pros: Service, Caring, Professional, Prompt, Respectfull, Honest, Ethical Cons: There's is only one Dr. Mark G. Norman in this world!!!!! more

Best vet ever 1/9/2007

Dr. Norman and the staff of Bethany Family Pet Clinic truly love animals. The kindness and compassion shown to my cats and I is truly unique. Dr. Norman especially has taken time out of his busy schedule to give my pets immediate attention, and has gone out of his way to help me not only through multiple illnesses, but several euthanasia?s as well. He even helped to bury one of my cats when the cancer had progressed to the point of euthanasing him. I would 100% recommend Dr. Norman and Bethany to anyone. more

The best vet in town!!!!! 12/10/2006

I have a dwarf lab that is prone to many health related problems. At one point my dog Mustang was so sick she couldn't keep anything down. When I called Bethany Family Pet Clinic and told them of Mustangs issues they got me and Mustang in right away. We saw Dr. Norman that day and come to find out that Mustang was very sick. She stayed with them all day and when we came to pick her up he gave me a number to get a hold of him in case she wasn't getting better. I had to call him that night and he met me at the clinic. (Keep in mind that it was about 10:00 at night and he was spending time with his family) I can't express what that meant to me. Dr. Norman gave her one other shot and that seemed to fix everything. Its this kind of service that evey vet needs to provide. Bethany Family Pet Clinic is the BEST!!!!! Pros: flexible hours, payment arrangements available, excellent people!!!!!! Cons: Can't really think of any. more

Great experience, very knowledgeable 10/14/2006

Dr. Norman and everyone else at Bethany Family Pet Clinic are incredible! We've been going for the past two years and have nothing but great things to say. The staff are very professional and attentive and Dr. Norman takes all the time necessary to fully explain everything and answer questions in detail (doesn't seem rushed unlike most vets). We have had a number of veterinarians in the past and think that Dr. Norman and Bethany Family Pet Clinic are top tier! more
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Additional information

  • Hours:

    Mon 7a-9p, Tues 7a-6p, Wed 7a-6p, Thurs 7a-9p, Fri 7a-9p, Sat 8a-6p
  • Neighborhoods:

    Sommerset West - Elmonica North

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