I used this cleaner to clean and preserve my wedding dress as I had heard they were good, but was extremely disappointed with the results. The process of cleaning and archiving a gown is laborious and must be undertaken by a qualified individual. The manager in charge of such a job was away/on vacation when I dropped off my gown and there were numerous delays in completion of the job. The employees working there when I inquired knew often nothing of my dress or when it would be ready. In the end, they did complete it, but it took several in-person visits to get the job done the right way. I've had no other experience with other items/services, but this one makes it likely I won't return for big jobs.