Dear Best Cleaners,
Thank you for allowing me to pay for you to ruin my BRAND NEW sweater. This is an $80 sweater, and I paid you well to tear a hole in it, and attempt to sew it with thread that does not match the sweater color.
Thank you for mis-ringing my credit card and charging me close to $250 for a dry cleaning order that you screwed up and ruined.
Thank you for not properly issuing the credit, so now I am having to file a dispute with my bank.
Thank you for the lack of customer service that I get when I go there, and it was very regularly, considering that all of my boyfriend's shirts are taken to you.
Thank you for reminding me how important good customer service is, and how easy it is to lose a good customer by not taking responsibility for your mistakes.
Thank you for being the WORST DRY CLEANER that I have ever done business with.
But finally, thank you for stealing my money and giving me a ruined sweater back.
Cons: everything else