I purchased a Samsung induction range and over the range microwave from this store. The microwave was not in stock as they promised and I waited a month before it was installed. The induction burner on the range has failed twice, so I am on my third stove. The convection microwave makes a horrible clattering noise when it is used for convection baking for any length of time. Of course, I didn't discover this until after the store's 30-day warranty. When Samsung sent a service rep out to replace the fan assembly, they found that the installation done by Best Buy was inadequate and had damaged the unit. I'm fortunate it didn't fall on the stove top. I've dealt with 3-months of broken promises, faulty equipment and service calls. Not worth it!