The salesmen at this Best Buy store in Deerfield was not honest. We bought a Sony earbud. The salesmen highly recommended the warranty. He said that if anything went wrong we could come to exchange within 2 years of purchase, My wife told him that we had a puppy at home, and it might be good to have such a protection. He said yes, any damage would be covered.
Today we took the broken earbud to this store for exchange, and was refused because the warranty did not cover physical damage. Why the salesmen did not point this out when my wife mentioned that we had a puppy at home. He clearly said that all damages were covered.
Do not buy any warranty from this store.