I will have to agree with Phillena here. There service is absolutely horrible, unprofessional, and very rude. Though on some RARE visits i can be helped sometimes. When i purchase games there, i was told that a game was 40 dollars, when it said it was 20, when i looked it up on their OWN SITE, and then the salesman looked on their site, and it said 40. so the next day i come back with the add, and what do you know, its 20 dollars today, and it was 20 dollars yesterday too. when i purchased my PSP there, they refused so many services on me it was just horrible, there are about 2 more Best Buys around here, so i recommend those.
*Update* Today i went there because i went to circuit city, and wasn't close to another best buy, and their location is so terrible that when i pulled in, 3 seconds later, the guy behind us pulled out and got into a crash. It was a gold truck and a silver SUV, they were both ok, but one of them has to pay because of the location of best buy.