Best Buy

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1608 NW Chipman Rd
Lees Summit, MO 64081

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(877) 211-9810
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Reviews
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Best

Out of the number of times that I have went to this store I have only had a couple of bad experiences. I usually make my purchase online and then go pick it up at the store for fa...

Worst

This store has a really, really low standard for customer service. The little teenage boys who work here are interested in watching television and playing video games, not in ass...

points disppeared, wrong credit card, worst phone services 5/1/2012

I used to like bestbuy, but not any more. I will give zero star if I could. 1) The customer service is the worst of all I have experienced: I have been transferred back and forth 6 times between Bestbuy reward zone (1-888-237-8289) and Reward credit card (1-800-365-0292, and 1-800-419-4959), and got no one resolving my questions. I want to speak to the manager. 2) I received a new best buy card, but it does not show I am a reward zone program member. In addition, on the back of the card, it does not show my bestbuy member ID. I have emailed more than 10 emails, more than 10 phone calls over 5 month, and the problem is still there. 3) 926 points ($463 purchase) disappeared when I check today. It was there when I emailed customer services on April 19, 2012. However, after paid the balance on my credit card, my points disappeared! Very disappointed at Bestbuy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! more
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Shopping at it's best 8/18/2005

Out of the number of times that I have went to this store I have only had a couple of bad experiences. I usually make my purchase online and then go pick it up at the store for fast shopping and this is where they have problems as their employees don't seem to understand bestbuy.com very well. I have been given wrong products and have been double charged before. Their service seems to be getting better and overall I do enjoy my time at best buy :) PROS: Ordering online, selection CONS: employees who don't know what they are doing more
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Owner Message

  • With Best Buy in Lees Summit you're guranteed the best prices and the best service. At Best Buy, we make sure that you get the products that match your needs and if we don't have something in stock, you can always order from our website and have it shipped to the store for free.

Editorial

  • In Short
    Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find...

  • 8/21/2008 Provided by Citysearch
Additional information
  • Hours: Mon. - Thu. 10am - 9pm;Fri. - Sat. 10am - 10pm;Sun. 11am - 7pm
  • Payments: Master Card, Visa, American Express, Discover
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