Berry Hill Pet Hospital: Richard S Pfouts, DVM

I walked through the door here and the 2 women in the front office were WONDERFUL!! I hate it that they have to work for such a loud rude man. I was fostering a dog and took her to this vet to See what was needed in order to get a ground transport health certificate and to have her treated for kennel cough. When the vet entered the room he seemed OK. Then my foster dog started coughing and he totally LOST it . He started yelling at me about not being able to issue a health certificate on a dog with it coughing. ( I can understand that) Well , he never could get past the whole health certificate and coughing issue and made me cry before I could even get a clear answer as to what to do about her coughing. I called the lady ( in another state) that I was fostering for and he continued to yell at me and her both from across the room about her coughing . He was so RUDE!! He slammed papers on the counter , treated me like a total moron,and b-4 all was said and done he told the women in the office to " just get me out of there" and "for me to never call him again." You have nothing to worry about there Mister!! more

We've been to this pet hospital several times, and usually we can be sure that our pets are well taken care of. It's not a very cozy clinic, it's small, makes you feel trapped if anyone else is inside, but the employees are friendly and know what they are doing. We have had a couple pets not make it after going here, but the pets were already close to death and weren't really that well. It's an okay place, nothing more to say. more