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Berkey's Air Conditioning - Southlake, TX - Reviews page 1 - Judysbook

Berkey's Air Conditioning

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2875 Market Loop (at Serving the Southlake Metro area.)
Southlake, TX 76092
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(817) 481-5869
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Berkey's Air Conditioning - Southlake, TX
Berkey's Air Conditioning - Southlake, TX
Berkey's Air Conditioning - Southlake, TX
Berkey's Air Conditioning - Southlake, TX
Berkey's Air Conditioning - Southlake, TX
Berkey's Air Conditioning - Southlake, TX
Berkey's Air Conditioning - Southlake, TX

Reviews

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Best

I have used Berkey's for both Air Conditioning and Plumbing and have very pleased with the responsiveness, the technician who isolated and resolved my problems and the final price...

Worst

Check with ANYONE else and I bet you will get a lower price.

Editorial review from Citysearch 11/15/2016

Wally was professional, patient and friendly. He explained what was happening, answered all my questions and provided the different options available to me. I am happy to have had Berkeys recommended to me because I can always count on excellent service from all of your employees. I have been working with you for two years now and I am sure for many years to come.?? more

Editorial review from Citysearch 11/15/2016

Everything from the appointment setup to work completed was simply fabulous. I thought after Corey completed the inspection and recommendation to replace the kitchen faucet. I purchased a new faucet and called to schedule Corey to do the installation. Expecting it to be a few days or even weeks to schedule an appointment - imagine my surprise to hear, ""What time??tomorrow??works for you?"" Corey was on time, worked efficiently and was just provided an overall delightful experience.?? more

Editorial review from Citysearch 11/7/2016

Customer service is excellent, a real plus for me. Smoke detectors were going on and off..... Berkeys was able to send a technician that was between jobs. Doug and Fernando arrived and assessed the problem immediately. Little did I know that smoke detector monitor batteries had to be replaced all at one time, and also drained before replacing with the new battery. Also, I was informed that we should probably replace the smoke detectors in a year. Doug informed me that there was a bad smoke detector in the loft and that if the alarms go off again, I should disconnect that one and it should solve the problem temporarily. These techs were friendly, courteous, and professional, as well as educating me about the problem. How lucky that I have BAM since this inspection was covered, as well as all the batteries replaced. I will be calling Berkeys to have the loft smoke detector replaced since the alarms went off again(due to Doug's instruction, I disconnected the one in the loft, and it's been quiet ever since, saving my sanity). Thank you, Berkeys, for your excellent customer service and your fantastic techs! So glad you added electrical maintenance!?? more

Editorial review from Citysearch 10/18/2016

We have used Berkeys for our plumbing and A/C, heating needs for 10 years and have always experienced friendly knowledgable technicians who did a great job for whatever our service call was requested. And may I add that the ladies who answer the calls and make the call to let the customer know the technician is one the way are very prompt and pleasant also! Thank you Berkeys! more

Editorial review from Citysearch 10/18/2016

I have used Berkey Plumbing for over Four years and always had great results. I always ask for Jerry and whether it is major or minor call Jerry has always been professional and his expertise and pride of work has always been present. more

Editorial review from Citysearch 10/4/2016

Very good Technician. Solved our problem in short order. Explained about getting twice annual inspections to include yesterday's service. Good job!?? more

Editorial review from Citysearch 10/4/2016

We trust all of our plumbing, AC/heater, electrical needs to Berkeys. We've never been disappointed. Darren is an outstanding electrician.?? more

Editorial review from Citysearch 10/4/2016

The technicians were actually brothers and very friendly. Showed me some of the damaged gfci outlets, and showed pictures of some electrical issues from other calls they had been on. Never seen an outlet melted with a massive melted hole through it. more

Editorial review from Citysearch 8/30/2016

I am very impressed with your company as well as the various techs who have knowledgeable of the products, pleasant/friendly and very conscientious about cleaning up before leaving our home. more

Editorial review from Citysearch 8/30/2016

Greg does a great job! Very professional. He answered all my questions and was very kind to my life and kids. more

Editorial review from Citysearch 8/22/2016

As always (it's important to point out consistency), office called to notify me technician was on the way, and gave me an accurate ETA. Very helpful when you plan a day off around a service call. Roger arrived on time, well-prepared for the service call (BAM check-up for air conditioners): He had info about the manufacturer, types of thermostats in the house, service history. I liked that he brought all tools inside, no wasting time ""let me go back to my truck."" He quickly discovered a significant problem: the condensation drain pan support had broken, allowing water to spill onto the attic floor instead of down the drain. We were close to having major, expensive water damage to the ceilings, walls, carpet, furniture and electronics below. I would say we were within a day or two of having a huge disaster. I guarantee you, if we didn't have BAM, I would have procrastinated about having the A/C checked every year. This would have cost me many thousands of dollars in damage and aggravation. Roger, I owe you...Apart from that, Roger was super friendly and courteous, answered my questions clearly, and kept everything clean inside and outside of the house. Not always easy on another 100+ degree day. We continue doing business with Berkeys because the jobs are done right the first time, every time. Quality work, quality equipment. No callbacks to make corrections. Berkeys follows up after the service call to make sure we're happy. Absolutely, yes we are.?? more

Editorial review from Citysearch 8/22/2016

Best HVAC service experience I've had. Upstairs zone was not cooling. Called Berkeys and had someone scheduled for next Monday (next day appointment available but no one home that day). Berkeys sent an email reminder and called when the tech was on his way. Joe arrived, listened to the history on the issue, then went into the attic and diagnosed the cause. Issue couldn't be resolved then because parts had to be ordered, but Joe unwired the damper so it was always open allowing the top floor to cool. He also adjusted the pitch of the coil so the pan would drain better and adjusted the bypass damper. While here he also checked the freon level and found that a capacitor was out of spec and needed to be replaced...and he confirmed our move-in date which allowed him to reduce the replacement cost as a warrantee repair. A couple days later the part arrived, Berkeys called to schedule the install, and Joe showed up to replace the damper. The system is working better than it ever has. And Joe was fantastic to work with. more

Editorial review from Citysearch 8/16/2016

I want to thank all the technicians, Mike, Corkey, Raul, and Tren who worked each call trying to complete a task that was difficult. Mike came first and was sure he had solved the blockage problem. Cooled for a few days then plugged again. Corkey came next and was positive he had solved the problem. Cooling when he left then shut down that night. Next Raul was called. You guys were backed up so, I waited all day an poor guy arrived with a smile on his face, determined to find the problem an repair. He arrived at??midnight??an worked until??1:30pm. Pretty much past the call of duty I would say. He was sure He had fixed the problem. Cooling when he left but by??noon??no air. Next Tren was called out. Again waited all day, 82 in house. Even with this horrible heat, climbing in an out of attics, working long hours an late at night, they each came to my door with a smile an a promise to fix the problem with great confidence. I think you guys are the best. Again Thank You very much.?? more

Editorial review from Citysearch 8/16/2016

Once again you, Berkeys did a great job with knowledgeable technician who was polite and neat. Sean explained very well what he was doing and how our AC units ranked in expected performance. A battery was replaced on one of the units and this is were we trust your honesty. Thank you and yes to recommending Berkeys! more

Editorial review from Citysearch 8/10/2016

Tren, Miguel, and Sal were very good at their tasks. First, Tren immediately had my support as he is very qualified discussing HVAC systems and representing what was needed. Miguel and Sal were very skilled, knowledgable and expert before, during and following the installation. The whole team were professional and timely throughout the replacement process. Tren return following the installation, he inspected, adjusted and """"trimmed"""" the whole system where it works excellent. I would recommend you to anyone who might ask for the recommendation. I am a retired commercial construction company owner having used various heavy HVAC systems on large projects. I am somewhat knowledgable of HVAC systems and I found Tren and the team to be an excellent example of a great company serving the residential and commercial air-conditioning industry. "" more

Editorial review from Citysearch 8/10/2016

Our service rep was great. Did a fantastic job. Explained things well. Took pictures of the problems with the water heater in the attic so I could see what was going on. more

Editorial review from Citysearch 8/10/2016

Keith was very friendly, showed up just a couple hours after I called, fixed my issue in very little time and the pricing was reasonable. more

Editorial review from Citysearch 8/5/2016

My parents have used Berkeys and always been very satisfied with their work so they were naturally my first choice as a new home owner. I've only had one service call so far but I am very satisfied with my experience. I will definitely recommend them to anyone I know. more

Editorial review from Citysearch 7/8/2016

Our technician was very Customer focused and made sure everything was taken care of, and he provided all of the information necessary for me to make decisions and be comfortable that Berkeyc "" has my back"" if somethings comes up. Thanks. more

Editorial review from Citysearch 6/24/2016

I have been using Berkeys for about 9 years for HVAC and plumbing needs and will continue to do so as long as techs remain professional and effective.? I always receive a call (usually from Dottie) when the tech is on his way.? Raphael knows our HVAC systems and watches out for us.? I have a lot of confidence in him. more
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Owner Message

  • Are you having heating or air conditioning problems? Call your local heating and cooling specialist for fast, reliable service on new installations or repairs.

Additional information

  • Hours:

    Mon. - Sun. 24 Hours
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