This particular Bensi was terrible. I went with several friends and we sat for 20 minutes before anyone actually took our order. When we asked the manager if we could get a waiter, he did absolutely nothing to get us help. When we finally got a waiter, the waiter didn't speak good english and we had a difficult time communicating our order. The food was eventually served and wasn' t bad (except mine, which had bacon in it and all the bacon was completely just fatty pieces, no meat). I like other Bensi's, but this one was a terrible experience and I would never go back.