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Benjamin Franklin Plumbing - Kansas City, MO - Reviews page 1 - Judysbook
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Benjamin Franklin Plumbing

7748 Troost Avenue
Kansas City, MO 64131
(866) 847-0034
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Benjamin Franklin Plumbing - Kansas City, MO


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We had to have significant work done to fix our pipes, so Bill came out to give us an estimate. He was extremely friendly , and good at what he did. We went with Benjamin Frankl...


I called About Town Plumbing ( Now Benjamin Franklin Plumbing) to come give me an estimate to replace a shower fixture in my master bathroom. I had already pinpointed to problem ...

Friendly and dependable! 4/12/2012

We had to have significant work done to fix our pipes, so Bill came out to give us an estimate. He was extremely friendly , and good at what he did. We went with Benjamin Franklin, and have had no problems. When I needed a plumber for a smaller issue recently, we called them again, and once again received excellent service. I also want to give a shout out to their office help. It is organized, friendly, and easy to book am appointment. more

Great Service, Thank you 4/5/2012

We live in Kansas City and had Bill from Ben Franklin Plumbing come to our house. He did a great from for us installing my new water heater. He also cleaned up and picked up after the job. In the past I've had some very poor, unprofessional, work done by so-called licensed, very well ""advertised"", ""recommended"" companies. It's a relief to find outfits like yours that really care! Please keep up the good work! more

Very efficient and timely! 8/12/2011

I was able to get someone out on the same day I called because my 3 year old flushed a toy. Waylon was very professional and got the problem fixed quickly. He even showed up earlier than originally expected! more

Broken Sewer Line 4/7/2011

My sewer line would continously clog up. Benjamin Franklin came out, sent a camera down the line, and discovered I had several problems with my line, including a break underneath the basement floor. Fortunately, they have a system called PipeLining, where they put in a new line without tearing up my floor! There was no mess, it took a full day, but now I have a brand new line with a 20 year warranty! I am very satisfied more

Broken Sewer Line 4/7/2011

My sewer line constantly clogged, so I called Ben Franklin Plumbing to investigate. Apparently, I had a break underneath my basement floor, plus several other issues! I thought they would have to tear everything up, but they have a system that allow them to put in a new line, without the mess! Now I am guarateed for 20 years! Love these guys :) more

Chris is great. 8/9/2010

We have a weird boiler system in our house, and Chris, from Benjamin Franklin Plumbing, is the only one I call. When we remodeled our house Chris replaced it with a more efficient boiler. He installed the whole thing, so it is like his baby. It works fine. Chris is great; the rest of his guys are great too. more

Thorough, professional, and responsible. 8/6/2010

My experience with Benjamin Franklin Plumbing was a unique one. They were repairing my sewer line, and they used a new trenchless method. Because there was water under my house that we were unaware of, the method failed. They ended up having to dig up the whole yard and basically doing twice the amount of work that was needed originally. They never once came back to ask me for more money; they just ate the price difference. They were as professional as I expected. Chris was very apologetic and cordial. I told Chris that because of that experience I would begin to recommend them. It could have been a huge debacle, and it was for them, but it wasn't one for me at all. I am very happy with Benjamin Franklin Plumbing and the work done. I hired them again after that experience. It could have been thousands of dollars in repairs, but they just ate it. more

Fixed my sewer line without any mess! 7/27/2010

Earlier this summer Ben Franklin came out to open up my sewer line. I've had this done pretty much every year since I've lived in the house (5 years). I've always had a root problem. This last time they noticed the roots had caused damaged, separated parts of my line, broken through another part, and one portion was on the verge of collaspe. The worst part is that the really bad spot was underneath my floor. I was afraid they would have to tear up and dig, but they actually have this trenchless method where they just pull a new line through your existing line. No mess, one day process, and brand new 20 year warranty line. Very impressive! more

The technician was on time, well dressed, and easy to work with. 7/25/2010

When I decided to call BFP, I had never used them before. Now, I will never use anyone else! The technician was polite. I especially like the way he took pride in his work by making sure he cleaned up the mess before he left. The way he presented me with different options helped me make an easy, informed decision without feeling like he was taking advantage of me. I will certainly recommend BFP to others! more

excellent service! 7/23/2010

they were on time, professional, respectful, and completed the job quickly. more

Destructive Plumbers! 1/19/2010

Look elsewhere for plumbing expertise in Kansas City! These guys destroyed our main house trap in one visit and then gave us a $4000 quote to repair it.\r \r In December 2009, we called to have them snake our main sewer because it had backed up. The plumber ""cleaned out the blockage"" after ramming into our main house trap. Two weeks later, it was backed up again. With the guarantee in mind, I asked them to return. They came back and after about 5 minutes, said the main trap had caved in and it would be about $4000 to repair. They called back the next day to take $500 off the job if we would schedule immediately. I am pretty sure these guys ruined our main house trap and then, knowing that it was an emergency, gave us a ridiculous quote. Pros: Punctual. Cons: Messy. Destructive. Expensive. more

Beware of Estimate Charge 4/26/2006

I called About Town Plumbing ( Now Benjamin Franklin Plumbing) to come give me an estimate to replace a shower fixture in my master bathroom. I had already pinpointed to problem and knew what needed to be replaced. The receptionist on the other end of the phone was nice but rattled on and on about the service call and briefly mentioned something about a $50 charge if the work was done. The guy that came out was very nice, but at the end wanted to charge me $50 just for the estimate. I wouldn't have had that much of a problem with it, but they were $200 more expensive than any other plumber so far and I hadn't had to pay for any previous estimate. He finally wrote it off and left, but i was very upset that this charge was not more clearly stated up front. more

Best plumbing sercie out there in KC! 9/1/2005

My bathroom sink was corroded and stopped up. It needed to be fixed asap since it is the only bathroom in our house. About town plumbing was there when they said and delivered a top class service. I would recommend them to anyone!! more
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