Ben White Automotive

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12538 Research Blvd
Austin, TX 78759

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(512) 506-8008
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Ben White Automotive - Austin, TX
Ben White Automotive - Austin, TX
Ben White Automotive - Austin, TX
Reviews
( 113 )
( 34 )
( 2 )
( 0 )
( 2 )

Best

Great service, great staff and the coffee's nice too!

Worst

My wife brought our Dodge pickup and Honda CRV in to get worked on. They charged us over $3000 and kept the vehicles for weeks. Other mechanics later informed us that a part we we...

Absolutely the best! 2/1/2007

Give these guys a try and you'll never go anywhere else with your vehicle repairs. I have been taking my vehicles to Ben White Automotive since they opened. These guys are absolutely the best at what they do! Used to be I would take my cars to the dealerships when repairs were needed...but never more

Excellent service and car is in very good condition. Thanks. 1/31/2007

Highly recommend BWA. Since I work nearby, BWA was able to bring me to work and pick me up. Mechanics are knowledgable and courteous. Excellent service and my car drove felt/drove so much better when I left the shop. Thank you, BWA. Pros: Thumbs up more

Reliable Service 11/30/2006

I have taken my hunk of junk to Ben White South & North several times in the past few years and have been pleased with the service every time. The mechanics do a good job for a reasonable price. At other mechanics, I have taken my car in with one problem & left with a new one. I have never had this problem with Ben White. The staff is friendly & reliable. I highly recommend this auto repair shop. Pros: good service more

Good service 11/22/2006

I went to Ben White Automotive-North for the first time this last week and appreciate the customer service I was provided with. I look forward to returning to Ben White Automotive for future maintainance and repair on my car. Pros: Great customer service Cons: None that I know of more

Excellent service! 11/14/2006

Billy has always been very helpful and patience in explaining the issue with my vechicle and going over everything that was fixed. The prices are very reasonable and I have not had an issue like have had with other service shop that I use to go to in the past. The service is above and beyond excellent and I would recommend them to anyone. more

Very professional and courteous 11/6/2006

I am happy to have found a completely trustworthy automotive business to take care of our cars. They are professional and courteous and I feel very confident in their workmanship. more

prompt and affordable 10/13/2006

very good customer sevice. they are a very reliable company. i can always trust them to do quality work on my vehicles for a fair price. i always come back and recommend them when ever i can more

Best Auto Service ANYWHERE!!! 9/28/2006

Absolutely EXCELLENT!! Best service and most the most caring and friendly. I can't say enough about this place. You'll just have to find out for yourself. more

Honest, friendly customer service. 9/12/2006

I have been going to the Ben White Automotive on Research since they have opened their doors. I have had personal and business vehicles repaired, probably a total of 8 different makes and models. Every job has been completed on time with perfect attention to detail. Warranty work has never been a problem and I never felt that unnecessary work was done to inflate the final bill. more

fair prices, good service 9/7/2006

I have been taking my cars to Billy for a while. He is always fair and will take you out in their shop and show you the problem or potential problems. I like this. Most places don't do this. He also tells you of upcoming services needed and when. I highly recommend this shop. Friendly people, good service. Pros: quality service and repairs more

Professional timely service on multiple vehicle models 8/17/2006

I have a Ford Ranger truck, a Cadillac, and a Chrysler. These vehicles range in age from 14 to 7 years old and ""Billy"" at Ben White keeps them running fine. more

Trust factor doesn't come easy 8/8/2006

I first used Ben White automotive after a recommendation from a friend. I am always leary of auto repair facilities because of some bad experiences in the past. I found Oscar (sevice manager) to be upfront and straight forward in his explainations about needed repairs and their cost. I know mechanics aren't cheap and I don't mind paying a fair price for a needed repair. I have used Ben White auto for the past 5 years for repairs as well as a lemon tester for any used car I have purchased. Don't buy a used car without having it inspected by experts. The written diagnosis is a great tool for bartering down the vehicles cost also. I would recommend BWA without hesitation. Pros: Straight forward advice more

Great service and prices! 6/15/2006

I took my '97 Civic EX to Ben White Automotive on Jollyville (the original location is on Ben White Blvd/US 290/TX 71) when I live at Riata Apartments across US 183 from Ben White Automotive on Jollyville only because it was the closest place to where I lived and I need the car repaired so I could get it inspected. I found a gem. The employees are nice and cordial and to the point. They will explain why they recommend a service or part and what can happen if those are not used. I have been taking my car there for the last two years. My roommate was so impressed with the repairs that he started taking is 2001 Acura RSX there. With a North America wide warranty with NAPA, you cannot go wrong. I have not had to use that option but it is great to have that kind of protection. The first reviewer of this, the single female, hit many valid points. Kudos to Ben White Automotive for proving there are still good businesses to be found. The only complaint is that they do not have appointments (but I can understand since people may not keep them). Pros: Price, Service, Warranty Cons: No appointments more
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Owner Message
  • Ben White Automotive has been serving the Austin community since 1993. From the original location located at 409 E Ben White Blvd in south Austin, to the north Austin location opened in 2003 at 12538 Research Blvd.
    The quality repair work from ASE certified technicians along with great customer service provided by experienced service personnel is the reason that Austinites keep coming back to us for their car repair and service needs.
    Our affiliation with Napa as a Certified Napa Auto Care Center allows us to offer a nationwide warranty on parts and labor, your repair work is guaranteed everywhere.
    All of the employees of Ben White Automotive are friendly, highly experienced professionals who can properly repair and service your car, no gimmicks, no run-around, We guarantee it.

Editorial
  • Automobile repairs and service performed by ASE certified technicians using the best parts at reasonable prices.

  • 12/27/2006 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 8am-6pm
  • Payments: Visa, Discover, American Express, Master Card
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