I was referred into this salon by a coworker. I should of known better when she told me they were ""pretty good"" and I would have to hear some ""trash talk"" when I was visiting-but I was desperate and frankly my coworker is kind of an exaggrater so I thought why not. I made an appointment to visit the salon for a color and cut. The call to make the appointment was confusing and I was bombarded with questions that frankly didn't make sense. They have a level system that seemed so confusing. I went with a higher level. During the appointment I felt rushed, not comfortable, and uneasy. When I was processing I heard girls that worked there making fun of clients (they way they dressed, how fat, etc). Then I heard them making fun of each other. When she was cutting my hair her and the girl next to them where talking about their personal problems. Then when I went to pay I was shocked at the price. It wasn't what I was quoted on the phone. Granted I know color prices could vary but my haircut quote was off by 15 dollars??? They wouldn't negoitate the price. They then got really rude and seemed put off by me asking why I was quoted the wrong price. The hairstylst even rolled her eyes. I said I had every right to question it. I just paid it and will never be back. The haircut was not the best and the color was something that left me with a feeling of ""its okay"". I'm usually not a person to complain but apparently this is supposed to be the ""it ""place in wadsworth and it was far from that. An ""it"" place would have friendly staff, made me feel welcomed and relaxed, spoke to me and made me feel a part of the salon not just money sitting in her chair.
Pros: Beautiful interior
Cons: Staff, Skills, Customer Service, Stylist was 30 min behind