My order came in about 30 minutes. I actually had to remind them about it. All the people that came in after us was getting their food except us. I don't know how long it can take for a sandwich and a kids grilled chesse to be made. When we finally got the food my son's fries where missing. I had to go back and ask for them. The person from the register said that will be just a second which actually become another 10 minutes. I will never go back again! Food = ok, customer service = ""no class"", nobody cares.