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Beck and Masten Buick GMC - 196 Reviews - 11300 Fm 1960 Rd W, Houston, TX - Pontiac Dealers Reviews - Phone (877) 468-7971
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Beck and Masten Buick GMC

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11300 Fm 1960 Rd W
Houston, TX 77065
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(877) 468-7971
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Beck and Masten Buick GMC - Houston, TX

Reviews

( 167 )
( 29 )
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Best

We were very pleased with our service and love our new Texas Edition Truck! Ariel was very informative and extremely knowledgeable about every aspect of the GMC Sierra. He gave us...

Worst

All reviews seem positive

Will Recommend 4/4/2012

We were very pleased with our service and love our new Texas Edition Truck! Ariel was very informative and extremely knowledgeable about every aspect of the GMC Sierra. He gave us lots of time to ask questions and discuss our needs. We would definitely recommend him and Beck and Masten to any of our friends and family for their future car needs. more

5 Star! 3/2/2012

Mike gave us a 5 star service. He gave us lots of information on the car. We will send him more customers! more

Wonderful Staff 2/13/2012

I will be happy to deal with Mel again on future business, and will definitely provide a larger time frame next time! You have a wonderful employee! more

Very good 2/1/2012

Very good, complete & professional, very courteous. more

Excellent Experience 1/23/2012

Good, Very knowledgeable, Very Excellent Experience more

Ask for Al! 1/4/2012

Way to go Al! Wonderful experience! more

Flexible 12/2/2011

Mike is very polite and east to work with. Aldo very flexible when we changed vehicles. more

Great Sales Rep! 11/8/2011

Mike was very courteous, polite & informative. He worked with us very hard to make this a comfortable purchase. more

Accommodating! 10/7/2011

Mike was very delightful and pleasant to work with. He was VERY eager to please us & very accommodating! =) more

Thanks Mike! 9/21/2011

Great Sales man very nice personality & very helpful with helping me choose my right car for me. Thanks Mike! more

Love Mike! 9/7/2011

Mike is a good guy, and I am happy to have my GMC Terrain. more

Reliable and Helpful 7/21/2011

Once again they came through with satisfying my every high maintained need. America was very helpful in every need I had and everyone I needed to be in touch with at Beck and Masten. more

Very nice 6/22/2011

Mike is very polite and easy to work with. Also very flexible when we changed vehicles!!! more

Fantastic culture, format and appearance! 4/4/2011

Your “store” should be congratulate don its customer culture, format, and appearance. Scott Fontana is simply outstanding. He converted a GM problem into a Beck and Masten satisfied customer. You are to be congratulated on creating an environment that truly attempts to satisfy the customer an employing people I who thrive in this resulting culture. Perhaps you could train GM. My last two auto purchases were (each new): a 2007 Porsche Cayman S and a Mercedes (2010) E350. Your service and Scott exceeded both of this purchasing experience. If Scott were able to sell me my first GM in 20years, he MUST be good! Beck & Masten has proven to me that where you purchase an auto truly does matter. All dealers are not equal. more

Excellent!!! 3/23/2011

We appreciate all the help given to us by your dealership and buying our new vehicle. The staff, facility and overall experience were excellent! I’m very grateful for the attention given to us! more

Grateful! 3/21/2011

This is the third vehicle we have purchased with Beck and Masten. We have always had a great experience with Parrish and Cesar in financing. Parrish has always taken care of us with purchasing and following up. Even when we have service issues he has always made himself available to assist us. Thanks again Parrish and Cesar! more

VERY GOOD!!! 2/25/2011

Mike has done a very good job with helping us purchasing the vehicle and knew right away what we were looking for… I will come back in the future and for any maintenance to my vehicle. more

Thanks 12/28/2010

Mike, thank you for your extra efforts to get our deal done asap! Our 8 hour drive was worth it! I got the perfect car and the transaction went as smooth as possible. I hope the dealership recognizes that you are an asset to the team and you went above and beyond! Thanks again!!! more

Overall Wonderful!!! 12/21/2010

Wonderful!!! Helpful-knowledgeable and very professional! Great experience especially for a 65 year old lady! more

An Alpha Dealership! 12/10/2010

Your “Store” should be congratulated on its customer culture, format, and appearance. Scott Fontana is simply outstanding He converted a GM problem in to a Beck & Masten satisfied customer. You are to be congratulated on creating an environment that truly attempts to satisfy the customer and employing people who thrive in this resulting culture. Perhaps you could train GM. My last two auto purchases were (each new); a 2007 Porsche Cayman S and a Mercedes (2010 E350. Your service and Scott exceeded both of this purchasing experience. If Scott were able to sell me my first GM in 20 years, he MUST be good! Beck & Masten has proven to me that where you purchase an auto truly does matter. All dealers are not equal. more
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Additional information

  • Hours:

    Mon 09:00 AM-09:00 PM;Tue 09:00 AM-09:00 PM;Wed 09:00 AM-09:00 PM;Thu 09:00 AM-09:00 PM;Fri 09:00 AM-09:00 PM;Sat 09:00 AM-06:00 PM
  • Payments:

    Master Card, Visa, Discover

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