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Bear Creek Balloons - Houston, TX - Reviews page 1 - Judysbook

Bear Creek Balloons

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4017 Trey Dr
Houston, TX 77084
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(281) 463-0080
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Reviews

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Best

OK...after getting couple reschedules we finally went up today! Al (the pilot) is very serious about the conditions in which he will fly; i dont blame him. He is very informativ...

Worst

Be careful doing business with this company. We experienced very poor customer service culminating in our balloon ride being cancelled on several occasions. \r \r On no single o...

Editorial review from Citysearch 6/27/2013

I would never go here again, one of my biggest mistakes I suppose. It is owned by an individual. I was planning this as a surprise for my wife's bday last year. we did not make it due to the weather (as he claimed) although the weather was really calm that day. I believed him and Since then, I have scheduled almost more than 10 appointments day in and day out and till this day we haven't flown and the blame would be on the weather or that he is booked. Most of the times, I have felt this to be a deliberate practice and the attitude is unbearable. A very unprofessional establishment, I am really regretting for having paid $700 for this and of course my wife has totally lost interest. more

Be careful 7/20/2009

Be careful doing business with this company. We experienced very poor customer service culminating in our balloon ride being cancelled on several occasions. \r \r On no single occasion did the owner return any of our phone calls.\r \r Then we were told there were no more slots before the expiry of our one year certificate and we would not get a balloon ride or a refund.\r \r We got the feeling that this was a deliberate practice.\r Cons: Poor customer service, bad practices more

Too busy for new customers?? 5/30/2009

I have inquired about a balloon ride several times with them via email and phone and they do not even have the decency to return a call or email. Maybe they are so busy they don't need new customers!?! Either way, I have moved on from them and have found several local companies that have their act together, with published prices as well. STAY AWAY Pros: location Cons: they do not return phone calls or emails--very unprofessiona more

3rd times a charm 5/8/2009

OK...after getting couple reschedules we finally went up today! Al (the pilot) is very serious about the conditions in which he will fly; i dont blame him. He is very informative and had us up in few minutes. He is very experienced and will give you all and any info you want related to hot air balloons...just keep in mind getting the right conditions to fly can get frustrating...his cars are bit old but the hot air balloons are in excellent condition Pros: His experience Cons: Getting scheduled more
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Additional information

  • Neighborhoods:

    Northwest, Addicks/ Park Ten

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