The people at Beacon are unhappy, that is why they are dreadful to customers. They are frustrated writers, musicians, artists, fashion designers, stylists, actors...and that last thing they want to be doing is working in a thrift store. But there they are - working in a thrift store! So I would show them sympathy, compassion and understanding since none of them will ever "make it" in their fantasy careers. Remember, they are clerks in a thrift store - and they don't like it. I know - they should not take their personal failure out on customers, but they resent you because you are shopping in the store and they are making assumptions about who and what you are. yes, that is judgmental on their part, but they are not open minded liberals who care about other people. They are frustrated, selfish 20 somethings who feel stuck. So just shop until you drop, buy what you like, wish them well, and be glad you are not them! Be thankful you can leave the store when you want, and leave them behind to rehang shirts and fold pants.
Pros: Selection and prices
Cons: employee attitude - although some shoppers like being mistreated by the help