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Bay Pizza & Dinners - Lutz, FL - Reviews page 1 - Judysbook

Bay Pizza & Dinners

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14609 Livingston Ave
Lutz, FL 33559
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(813) 975-0060
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Main categories:

Restaurants , Pizza Restaurants

Related categories:

Food & Dining

Reviews

( 7 )
( 3 )
( 1 )
( 1 )
( 13 )

Best

Worst

This Place has horriable customer service, it took them almost two hours to deliver. But i would recommend it if you like cold pizza. Plus there delivery man speaks very broken en...

Editorial review from GrubHub 1/5/2014

the wings were fantastic and the white pizza with spinach wonderful. more



Editorial review from GrubHub 5/1/2013

What more can you ask for? Very delicious pizza and reasonable prices. My new go to pizza place. EDITED - I had to take two stars away for one of the worst delivery services I ever experienced. It took 2 1/2 hours for them to deliver my food. more

Editorial review from Citysearch 3/13/2013

My boyfriend and I ordered from this place multiple times. They take such a long time to deliver food. For instance, I ordered a 6 piece chicken tenders and two orders of Baklava for delivery and it took them well over an hour to get the food a mere mile away. This is not the first instance of their extremely slow service. Many times have we waited much longer than we were told for mediocre food. Most of the people who we have talked to that work there are very rude as well. I would not recommend Bay Pizza unless you are completely wasted and have no concept of time whatsoever. more

You want the Truth! 4/21/2012

I have been ordering from this place for about 16 years. I will be honest with you. This is an individually owned establishment so do not expect corporate services. There is probably 5-6 workers total and if you meet a minimum requirement they will deliver almost anywhere. You may receive your order any where from 35 minutes to two hours. They get very busy and are around the corner from the college campus. I have been there and seen up to 20-30 people outside in a line for carryout at one time. I mean come on they are open till 3:30 so get your drink on till 3:00 am and they are still there for you and open at 11:00 am. These guys practically kill themselves everyday to earn a buck and take care of Tampa. I have even ordered from Brandon, Lutz, and Seffner, they said no problem. These guys are Awesome. Im a native and every event I have gone to in tampa and hung out with my friends in a hotel they have always been there for me. Maybe late but they always make it. Give them some credit. Don't you try your best to take care of your family, well I see they do the same as well as there community. I would never order my pizza from any other place. God Bless You Bay Pizza. We love you. You rock! Do what you do and screw all you other BAHUMBUGS who cant understand. I hope you read this before you order so you can keep a clean heart and order before its time to eat not just when you get hungry. more

Bad Choice 3/23/2012

I ordered 4 things from this place...first they said 45 minutes and brought the food in about an hour and a half. Also, 2 of the things were just nasty and completely inedible. The pizza was pretty good but the messed up every single thing we ordered. Wrong items, wrong toppings...not good more

you will regret it 3/23/2012

We ordered 3 items, Spaghetti & Meatballs {absolutly no flavor}, Manicotti { Also no flavor}, With 1 of the salads they sent the wrong dressing, I also ordered a strombolli and asked for only pepperoni & mozzarella and got sent a ham & mozzarella. So I called them back and they said they would remake it and send me the right strombolli. This order was originally placed at 7:52pm and it is now 11:02pm and still no delivery of the right strombolli. I have called multiple times and have been told he was on his way .. well that is BS. this place sucks big time. more

Its really not that bad 11/13/2011

I just want to say that I have ordered from Bays about 30 times and there has only been maybe 3 or 4 times that I've had bad service. But if you go to their store, you can understand its a small company and doesn't have the man power of the major pizza chains. \r \r Their food is, I think, really good for the price. Yes it might take 45-60 mins to get to you, but thats because they have 1 cook and 1 driver, I mean give them a break. \r \r I will agree that their customer service isn't the greatest when you are having a problem. But you rarely need to call back and bitch. \r \r I hate people giving this mom and pop store a bad name because they expect major chain service and tastes. Major chain have chefs and 1000's of workers, you won't get that here.\r \r Here's a great story about them. I ordered one night. They told me 60 mins. After 70 I just called to see if they were coming, within 5 mins they were there and gave me a free 2 liter of soda for being late. The driver was very nice and appologized for his lateness and made it up to me.\r \r I love this place and will always order from here. more

Trespassing Thieves 9/26/2011

They snuck into the hotel I am staying at and slipped their menus under my door. I ordered from here thinking the hotel had recommended this pizza. WRONG! They never brought my order and still charged my credit card. Don't trust this menu when you get it. They are horrible. more

DONT ORDER FROM HERE! 8/20/2011

I work at the front desk of a VERY nice hotel in Tampa. \r \r First and foremost, QUIT SLIPPING MENUS UNDER OUR HOTEL ROOM DOOR!\r \r Your service is horrible and you give everyone the runaround. \r \r The food is horrible and the customer service is EVEN WORSE. \r \r Never order from here. Staybridge Suites guests, watch yourselves. If we can't get the menus out before you see them, please don't order from here. \r \r \r \r HORRID. more

THE WORST FOOD EVER!!!!!!!!!! 6/5/2011

HORRIBE CUSTOMER SERVICE AND HORRIBLE FOOD!!. Food took over an hour for delivery. Order was wrong when it came to my hotel. Pizza looked brown and old and it was hard. Breadsticks looked like left overs and calzone was disgusting!!!! WORST PIZZA I HAVE EVER ATE and I love pizza!!! I wouldnt even give this place one start! more

WORST SERVICE AND PIZZA EVER!! 2/10/2011

DO NOT ORDER FROM THIS PLACE!!! it took more than and hour and a half to deliver a pizza, wings, breadsticks and a 2 liter of soda. First off we asked for coke and got Dr. Pepper. Next we got a pizza that was totally wrong. We call back and the driver came back after more than 30 minutes and would not give us the right pizza without us giving him the wrong pizza. He would also not give us our money back. He was extremely rude and speed away!!!! When we tasted the breadsticks and the pizza finally they tasted like cleaning fluid. DO NOT ORDER ANYTHING FROM THIS PLACE!!!! IT IS TERRIBLE!!!! more

Worst Customer Service ! 12/21/2010

Horrible Customer Service ! I placed an order & not even a minute later decided that we were going to go out and eat instead. I called them back to cancel my order and the person who answered was extremely rude. He told me that he refused to cancel my order & that the manager was away for a month to Europe and they were not allowed to cancel anything which is complete BS ! He then started cursing at me telling me that I had no idea what I was talking about and that he wasn't going to do it. I said that I didn't want it & that I didn't care if it was already charged because all I would do is call my bank and have them reverse the charge which my bank did without any problem. I should have read the reviews before ordering. The guy who answered the phone could barely speak English. I have no idea how a place like this is still in business if you can't even treat your customers with respect. Thank god I changed my mind & didn't have to wait around because apparently they suck at delivering and the food arrives cold. I will be enjoying better food tonight. Don't waste your time with them. They are worthless ! more

HORRIBLE SERVICE!!! 9/8/2010

WHAT A JOKE!!! I ORDERED 2 SANDWICHES FROM THIS PEICE OF CRAP PLACE AND NOT ONLY DID IT TAKE OVER 2 HOURS FOR THEM TO DELIVER THE FOOD, IT SUCKED AND NOW IM LOOKING MY BANK STATMENT AND THEY CHARGED ME $12 OVER WHAT MY BILL WAS.... WHEN THEY FINALLY DELIVERED IT THEY NEVER GAVE ME A RECIEPT FOR WHAT THEY CHARGED MY CARD!! \r \r DO NOT I REPEAT DO NOT ORDER FROM THIS PLACE IT IS A JOKE!!! more

This Business is a Fraudulent Joke!!!!!!! 5/10/2010

I called from a local hotel where I found a menu under\r my door. \r The menu was very legitimately arranged and this supposed business had late hours, and they delivered.\r It was around midnight and the menu stated in very distinct lettering that they were open until 3:30a.m. so I proceeded to order at approx 12:15 and no delivery ( I was told 30 minutes tops) had appeared at 1:30 so I started calling I was told the driver had car problems was on his way and it would be 7 minutes out, after 5-6 calls and 2:45 had come and went and I had called back several times to which I was directed to a cellular phone voicemail NO ONE WOULD ACTUALLY ANSWER OR RETURN MY CALLS, the delivery man finally dropped what appeared to be a pizza and bag which was to have had a chef salad in it, we closed the door the driver apologized and was very flustered, so I just let him go, he told me to call the next day after 1:00pm to which I have been doing since and today is Monday after the Fri/Sat night fiasco! Still cannot get an answer ! The box which appeared to hold a pizza with specific items turned out to be covered w/only ham jalpeno peppers and green bell peppers, which was a far cry from an pizza with NO PEPPERS was supposed to have sausage/mushroom/tomatoes (NONE) then NO chef salad a greasy cold pan w/french fries and ketchup I did not order was in the bag! they had however charged my credit card according to my back immediately,so BEWARE AND THE HOTEL WARNED ME AFTER THE FACT THAT THIS PLACE HAS HAD SEVERAL WARNINGS TO NOT TRESPASS/SOLICIT AS THEY HAVE HAD THIS SAME THING HAPPEN IN THE PAST!! I LEARNED NEVER ORDER FROM A MENU THAT IS NOT FROM THE HOTEL/MOTEL UNLESS I AM SURE IT IS A REPUTABLE CHAIN!!!!! I INTEND TO CHARGE THIS BUSINESS WITH FRAUD AND WILL FIGHT THIS CHARGE AS FAR AS IT TAKES ME AS I WANT TO SET AN EXAMPLE IF POSSIBLE THAT THEY NEED TO TREAT CUSTOMERS WITH RESPECT AND BE HONORABLE, THIS PLACE GIVES FOREIGNER OWNED ESTABLISHMENTS A SERIOUSLY BAD REPUTATION THUS GIVING AMMUNITION TO THOSE OPPOSED TO LETTING NON AMERICAN PROPRIETORS WORK IN THIS COUNTRY AND BUILD GOOD REPUTATIONS!!! THEY ARE THIEVES IN MY OPINION AND I WILL SPREAD THE WORD AS WILL THE HOTEL WHERE I WAS STAYING THEY DO NOT WANT THEM ON THEIR PROPERTY ANYMORE!!!!!!!! I WANT MY MONEY REFUNDED IN THE AMOUNT OF 23.50 ASAP LIKE TODAY, BUT I FEEL I HAVE MY WORK CUT OUT FOR ME AS THE FOOD ENDED UP IN THE GARBAGE !!! I DONT LIVE THERE SO I WOULD NOT WANT ANY TYPE OF FREE CREDITS, AND THEY WONT ANSWER THE PHONE, SO BEWARE OF ""BAY CITY PIZZA & DINNERS"" THEY WILL STEAL YOUR MONEY AND THEY DO NOT HONOR THIER CUSTOMERS REQUESTS ...........PERIOD! COWARDS!!! Pros: NONE/ERASE THAT STAR THEY MADE ME DO IT!! Cons: They fraudulently take orders then do not deliver!!!! more

Please do not order here 3/20/2010

This place is awful, I have never written a review for any company until now. The person was rude to me when placing my order, then quoted the price $15 over the coupon price from their flier delivered to my hotel (which was actually advertised even cheaper online). Then they didn't deliver part of my order and it's taken over 1 1/2 hours and I'm still waiting for the rest of the order. As for the food, the pizza was cold...could be decent if it was warm...and the wings were alright...i may never know what the bread-sticks taste like... please do not waste your time.. Pros: Decent Food Cons: Service more

Best Pizza around New Tampa area 8/31/2009

The pizza here is the best from Cross Creek to Dale Mabry. The service isn't that great, but who cares? Get your pizza and shut up and everyone's happy. I might not necessarily recommend delivery because if they can't find your place and your pizza's cold, you're pretty much SOL. All these stuck-up elitists giving this place bad reviews can skip off, and order Pizza Hut if they want good service. And then order Hooked on Phonics so they can learn to speak English properly themselves (Tampaperson). For travelers, Tampa's not really KNOWN for its exceptional quality food service, so just stick with major chains if you're going to be a pain in the groin. Otherwise, take the chance on a good mom-and-pop. Pros: Really good pizza, not a bad price Cons: Location not the most aesthetically pleasing. more

Awful 10/24/2008

As far as all the pizzas I've had, this would be one of the least memorable, and it was cold.\r \r As far as service, the worst I've ever had from a a pizza place.\r \r They took over an hour to get it to my place and I'm only a mile away.\r \r All in all, getting bay pizza has been the worst pizza delivery I've ever had. Cons: Service is terrible. Food is bland. more

Horrible 10/23/2008

The worst service you'll ever get and a mediocre pie to top it off.\r \r I can't for the life of me understand what it is that makes some people feel this is great pizza. It's far from anything special and it doesn't make up for the terrible customer service in the least bit.\r \r Don't waste your time or your money on this place. Pros: A sub par pizza at best and that's suppose to be a pro Cons: Customer service is terrible. You might as well have been spat on. more
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Menu for Bay Pizza & Dinners




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Additional information

  • Hours:

    Monday 12:00 PM - 4:00 AM Tuesday 12:00 PM - 4:00 AM Wednesday 12:00 PM - 4:00 AM Thursday 12:00 PM - 4:00 AM Friday 12:00 PM - 4:00 AM Saturday 12:00 PM - 4:00 AM Sunday 12:00 PM - 4:00 AM
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