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Bay Kia

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6970 N Military Hwy
Norfolk, VA 23518

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(757) 818-9551
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Reviews
( 236 )
( 42 )
( 3 )
( 2 )
( 4 )

Best

very fast and great job 5

Worst

I made an appointment for a Thursday. I get a call Thursday, a couple of hours before my appointment, saying that it was for Friday. They tell me to come anyway that same day. And...

excellent! 9/22/2013

They want to sell cars but they also want to make sure it is a good customer experience, at least in my view and compared to other dealerships. more
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great car and deal 9/21/2013

I received a great deal but the paper work took 2 days to finalized. There should be a way to streamline the actual process more
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this place is awesome 9/20/2013

Everyone was great. Eddy was the one that with me. She was up front from the begining to end.I had my doubts but she assured me that everything was going to work out fine. She knows her job and does it very well.Great person more
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Professional and clarity 9/19/2013

The customer comes first. The staff keeps you updated. more
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Purchase 9/19/2013

Brian was a top notch salesman, very knowledgeable about the Sorrento we purchased. Very satisfied with our vehicle. more
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Homelink Install 9/19/2013

Bay Kia had my homelink installed very quickly and even waited on me when I was running late to pick up my car. more
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great service 9/18/2013

Great service more
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Awesome 9/18/2013

I purchased a Kia before years ago so I knew the quality was good...I love my car and have heard so many great things about the Optima... I am excited about my purchase and the awesome team who worked with me more
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Wonderful people 9/18/2013

worked hard to get me what I needed. with no problems. more
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service dept is very helpful and informative 9/18/2013

Service dept was very helpful and informed me of all that was done to my car and even informed me about the ecm upgrade. more
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Great customer service 9/16/2013

Very thorough and friendly. Always have me in and out quickly. more
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The sales people were great. 9/15/2013

My sales person was very responsive to all my calls and went out of her way to make sure I was pleased with my purchase. more
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Friendly, professional staff, honest presentation of options. 9/13/2013

We were greeted and treated very professionally and courteously. Paperwork was finished quickly and delivery to our home arranged and appreciated. more
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my Kia service team 9/5/2013

personnel are polite and tent to you in a good manner more
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Outstanding service 9/4/2013

Brian Foley took great care of us. My wife ended up with the exact color and package she wanted and with a great deal. They made sure we were happy at every level of the deal and continue to do so. I would definily recommend them to all my friends and family. more
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Check engine light + acceleration hesitation 9/4/2013

Found out the root cause which was coil pack. Ordered the part and had it changed in a timely manner. Highly recommended more
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Fast and on time! 9/3/2013

I came in for my first service. I got and oil change and inspection. I was in and out in about an hour. I was very pleased with the service and the friendly staff that assisted me. I will be back for more service work. Thank you red team! more
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grate place grate people 9/2/2013

Always try to make you happy before you leave more
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the friendliness of the staff 8/31/2013

I appreciate how ET explained everything and remembered my name from last visit. Also..I appreciated that they realized I needed new wipers and called me because I forgot to mention it when I checked in. more
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The People are wonderful 8/30/2013

Great experience. ET was a delight more
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Additional information
  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments: Master Card, Visa, Discover
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