I am giving this company no stars!!! Awful, terrible, DO NOT RENT BOATS FROM THIS COMPANY!! Where do I start? My father in law, Rich, reserved a boat for our family two weeks ahead of time and spoke to Mike, then five days before our actual boat rental day of Monday, November 10, 2014 he spoke to Mike again to confirm our reservation. We got to the boat deck on 11/10/14 and Bass Lake Water Sports was closed. Our family was so upset, we had our fishing gear, lunches, kids were excited, weather was gorgeous and the stupid place was closed. We went to Duceys to ask around, we went everywhere and asked for the owner, Tommy he was no where to be found. We waited around until 11:00. We kept calling the number and you could hear the phone were the bait shop was, it was ringing. Other people were looking for the owner to open up the shop and they were calling the same number. The kids were crying, we were all upset, because they were not open, it ruined our entire day. It was the perfect day to fish and rent a boat and Bass Lake Water Sports destroyed any chance of having fun. Bottom line, don't ever rent a boat or do business with this company. I will be spreading the word and leaving reviews all over to make sure no one gets taken advantage of like us.