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Barry Hendrickson's Bitz-n-Pieces - New York, NY - Reviews page 1 - Judysbook

Barry Hendrickson's Bitz-n-Pieces

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1841 Broadway Ste 201
New York, NY 10023
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(212) 235-1811
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Barry Hendrickson's Bitz-n-Pieces - New York, NY
Barry Hendrickson's Bitz-n-Pieces - New York, NY
Barry Hendrickson's Bitz-n-Pieces - New York, NY
Barry Hendrickson's Bitz-n-Pieces - New York, NY
Barry Hendrickson's Bitz-n-Pieces - New York, NY
Barry Hendrickson's Bitz-n-Pieces - New York, NY
Barry Hendrickson's Bitz-n-Pieces - New York, NY

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Reviews

( 25 )
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( 6 )

Best

I had such a great experience at bitz n pieces! My hair is rapidly thinning due to my condition. I never thought I would end up wig shopping but you never know what life has in st...

Worst

Needing a wig as a result of chemo, a friend suggested that I go to Bitz and Pieces. It was a horrible experience from start to finish. The staff were unhelpful, rude and did no...

Editorial review from Citysearch 1/28/2015

Rapidly losing my hair to alopecia I decided to give Bitz-n- Pieces a try even though I've read many reviews about the rudeness of the staff, and the $35 dollar consultation fee. I picked out two straight wigs because they had nothing with a bit of a curl. I liked the darker piece but the stylist push the lighter piece and like a jerk I ordered it. When I picked it up JT asked me where I wanted my part and when I wasn't certain because I've had short hair for years and don't wear a part he combed it back and said to wear it and decide. I parted it at home and being that there was nothing under the lace the part looked huge and the hair on top looked very sparse. I made an appointment to have it looked at; I told the stylist that it would need hair added and possibly it should be dyed to match the color of the first wig that I liked. He then offered to see if it was possible to exchange the wig for the first one I had liked, as it had never been styled or worn. He returned with what appeared to be the first wig saying he had gotten an OK for the exchange but the wig cost an extra $300. I was delighted to be able to exchange it given their policy. I was told that I should not attempt to style or even shampoo the wig myself but use them for all cleaning and styling. Once I got home and examined it closely it clearly was not the first wig I had selected, as it had a different cap and had been cut and layered. So all told I was charged $1800 for a used wig. Sadly all the negative reviews seem to be the truth. I will be contacting both Bitz-n-Pieces and the Better Business Bureau to seek redress.\r \r JK, NYC more

Editorial review from Citysearch 2/5/2014

To all wig shoppers -\r I just called this wig shop and received the worst service imaginable. After being recommended by a dear friend who walked out with a collection of wigs and accessories, I wanted to book an appointment and purchase a few of my own. I was left on hold for a long period of time, scolded for asking questions and hung up on. more

Editorial review from Citysearch 6/11/2013

Im sooooo exciteddd! You must make an appointment for this wonderful ordeal and it was well worth it!!!! I loved the professionalism that the staff gave!!! They made me feel right at home.. they remembered my name, they asked about my health and everything!!! the stylist pay great detail to color, style and sizing, with using samples of my hair color and honestly I love my wig more than MY OWN HAIR! ITS SOOOO WORTH IT! if you can splurge on silly designer shoes, then hair.. (to me) is more than worth it.. its worth every red cent I mean ladies our hair is our glory!!!.. most dealerships you can buy a car for driving, but there is only one Mercedes Benz.. and there is only one BitzNPieces, try it im sure you will love it too!!! .. :) more

Editorial review from Citysearch 6/4/2013

Don't waste your energy, time or money. I made the mistake of taking a friend with breast cancer to this establishment to find a wig. The receptionists are rude and unprofessional & after conducting some research, the wigs can be found online at a fraction of the price. Shame on them. more

Editorial review from Citysearch 2/13/2013

Beware the fashionable ladies at the front desk. They always make mistakes (in the salons\r favor) and never take responsibility or make it right. Great products, but go elsewhere for follow up wig care. more

Great place!!! 2/25/2012

I had such a great experience at bitz n pieces! My hair is rapidly thinning due to my condition. I never thought I would end up wig shopping but you never know what life has in store for you . The girls at the desk were so friendly and kind (super fashionistas!) . There was such a diverse variety and I was helped to find a piece adequate for me.. I def recommend that you'd visit this salon. Everything was great.. From service to the staff! Pros: null Cons: null more

STILL AWESOME 1/29/2012

Ooops! Anna, his initials are not TJ. His name is JT Monroe. And he is THE BEST. Pros: null Cons: null more

AWESOME 1/28/2012

Didn't know why in 1997 I was saving an article from the NY Times about Barry Hendrickson's Bitz-n-Pieces. Finally accepting the need to cover my thinning hair and bald spot, I dug up the article and made an appointment which changed my life. In a warm atmosphere a friendly staff ushered me into a private consultation room where I met TJ, who immediately put me at ease. I left the salon feeling beautiful again. When I met Barry I knew why I had saved that yellowed article. And TJ is THE BEST! Pros: null Cons: null more

Excellent Experience 10/13/2011

Clean, bright, lovely salon with lots of windows and private rooms and a high-level of excellent personal service. What was a very fragile and sad day for us was quickly transformed by a very professional and kind staff. The quality is excellent and we even had a hard time choosing between two beautiful, very natural-looking wigs. We had a long consultation and were never rushed or pressured to make a purchase. This was a very positive experience during a stressful time, due to chemotherapy. more

This birthday present will make you look YOUNGER! 8/11/2011

As I write this, my sister and I are sitting with my mother with a lovely glass of champagne toasting my mother's new look...which really is her old look. more

Team Bits and Pieces! 7/8/2011

When I realized that Alopecia had attacked my hair, i didnt know where to go or how to get to that "place" fast enough to make myself appear normal again. I felt uncomfortable, depressed and downright UGLY. But when first calling Bits and Pieces, speaking to the wonderful, understanding and calming voices over the line, I knew I had made the right decision in making a consultation appointment. Other places wanted $200 consults and here the best was only feeing me $35 per 20 mins! And within 5 of the intial minutes the stylist knew exactly what wig would be the perfect match to my style and look I was trying to achieve back to. *SCREAMS in remincising*! It was an amazing experience and I absolutely love them over there. They remember who I am and what I wanted and even liked! Try it and I'm positive you will see it too! So thanks to them, Im starting a fanclub for the many satisfied customers of this elite wig salon, "Team Bits and Pieces"!!! Thanks again guyyysss! more

Top Tier all the way! 6/18/2011

I went to their BEAUTIFUL salon when I discovered I was to be undergoing Chemo, I can't decide which was better.. the product or the service! I purchased a wig that not only didn't look anything like a wig but I got a ridiculous amount of compliments walking down the street. more

Edward was born to do this job 6/1/2011

Losing my hair to chemo was worse than losing my breasts to mastectomies so while I was grateful that my onocologist said that Bitz N Pieces was wonderful, this cancer patient was horrified at the thought of looking like my co-religionists on their way to gas chamber deaths. But the moment Edward walked into the private little consultation room (where I'd been graciously escorted by the cordial, discreet and professional staff) and asked just the right questions in just the right way, he professionally and lovingly transformed my morbid outlook and soon thereafter my appearance. In fact, these new locks are prompting the kind of "sidewalk attention" that waned when I reached middle age. My husband and sons, while they don't deny wanting my real hair back, find my new look also beautiful. Edward's professionalism and deep humanity make losing one's hair and wearing a wig manageable. more

My Hair Savior! 10/11/2010

My hair has started thinning over the years and I figured it was time to look into purchasing a piece. A friend of mine had recommended Bitz-Pieces and thank God she did! Not only did I buy a beautiful piece, but the staff was so pleasent and helpful. I finally feel like my old self again! more

WONDERFUL 8/24/2010

I have been going to Bitz-n-Pieces for over a year now, I have alopecia, and I have always had such a wonderful expierence. The owner Mr. Hendrickson has always greated me with kindness and his staff is always friendly. I have nothing but nice things to say about this place and if you are need of a wig or hair piece this is the place for you. more

Arrogance beyond belief 8/4/2010

I am about to undergo chemo and lose my hair. Despite online reviews trashing Bitz-N-Pieces for arrogance and poor customer service, I made an appt for a $35 consult. Barry Hendrickson and his staff are beyond arrogant and unhelpful. Downright insulting... unless, of course, you are one of the "stars" who's pictures cover the wall of the waiting room. I am sure the "stars" would be seen without a prolonged wait and would not be kicked out (literally) by the man himself because of asking for information that my insurance company asked me to supply to them. more

Great staff and love 6/23/2010

This was an amazing experience. My aunt has cancer and we were told about this place and there service and boy they were right... Lived up to expectations!! As soon as we walked in we were greeted with such professionalism and a bit of love. Thank you Candice and Annette! We were taken to a private room where we were given consultation . After that the stylist (Edward) did an amazing job! Even the owner Barry Hendrickson came out and made us feel like welcome and important! Thank you so much bits and pieces and the entire staff! If your in need of wig you'll get so much more! Pros: Private and respectful Cons: Aunt having cancer and needing a wig! more

I am in Hair Heaven 3/16/2010

I am undergoing treatments and was at a complete lost as to where to go when I overheard one of the women in my doctors office talking about a wig salon that she goes to. Immediately we began chatting and she was all the rave about Bitz-n-Pieces. I immediately made an appointment and on the "BIG" day I was definately blown away. I was greeted by 2 of the loveliest girls in the most beautiful salon I have seen. I was then taken to a private room and met with my stylist who matched my own hair so wonderfully that I had the hardest time deciding between 3 wigs! And here I was worried about just finding 1. I ended up paying the consultation fee and I am planning to come back this weekend with my girlfriends for some advice. All in all the experience was well worth every penny of my consult and I look foward to comming back. Pros: sweetest girls at the desk,everything i tried on was perfect Cons: couldn't decide what to buy cause it was all so beautiful more

would not go back 2/12/2010

Needing a wig as a result of chemo, a friend suggested that I go to Bitz and Pieces. It was a horrible experience from start to finish. The staff were unhelpful, rude and did not provide guidance for the simplest of questions. I ended up buying a wig because I didn't want to have to go anywhere else. I have now taken it to my stylist and finally feel that I have something I can wear in public. Pros: wig itself is adequate Cons: staff were rude, unhelpful and showed little compassion more

Barry Hendrickson's Bitz-n-Pieces 9/27/2009

I went to Bitz-n-Pieces as my Doctors office suggested and found everybody very helpful and caring. They helped me get through a very difficult time,. Many thanks to all their staff and that sweet man Mr. Hendrickson for all his encouragement\r For those who need to deal with hair problems - This is the place to go to !!!! more
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Use YEAR15 at checkout. Expires 12/31/2016

Owner Message

  • Barry Hendrickson's Bitz-n-Pieces offers only the finest in synthetics, blends, as well natural hair in ready-to-wear wigs, custom made wigs, hairpieces and theatrical wigs. This fabulous New York-based full-service hair salon overlooks Columbus Circle...

Editorial

  • This specialty New York wig salon offers everything customers need to purchase a natural looking wig.

  • 7/24/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon 10:00 AM-06:00 PM;Tue 10:00 AM-06:00 PM;Wed 10:00 AM-06:00 PM;Thu 10:00 AM-06:00 PM;Fri 10:00 AM-06:00 PM;Sat 10:00 AM-05:00 PM
  • Neighborhoods:

    Midtown, Lincoln Square

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