I love Barnes and Noble... it's almost got exactly what I'm looking for in stock. The employees are very friendly and helpful, without being a bother. If I can't find something, they'll immediately stop what they're doing to help. Whether that be by the computer or physically looking for something, they are always willing to help without an attitude. I really appreciate this particular form of customer service. With the exceptions of the store sometimes being WAY too crowded(expand the store please!) and the parking lot being a bit too small, I love coming here. I can always find what I need.