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Banana Republic - Richmond, VA - Reviews page 1 - Judysbook

Banana Republic

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9200 Stony Pt Pkwy Ste 178
Richmond, VA 23235
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(804) 323-9784
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After spending hundreds of $s at Ban Rep for Christmas gifts, we found 1 item which needed to be returned. Not able to get to the store until recently (long hours on my job, etc)...

Very Poor Customer Service 1/20/2010

After spending hundreds of $s at Ban Rep for Christmas gifts, we found 1 item which needed to be returned. Not able to get to the store until recently (long hours on my job, etc), i finally was able to get to the store to return the item. They would not accept the return, for which I had recipts and tags still on the merchandise. I have never been refused a return of a Christmeas purchase in the month of January. This is trully a third rate orgianization - must be having financial difficulty to treat customers so poorly. Pros: None Cons: Would not accept returns after Christmas more
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Editorial

  • In Short
    Epitomizing office casual wear, Banana Republic started out as a small vendor of safari-inspired clothing before it was purchased by the Gap in 1983. Since then, it has grown...

  • 8/14/2008 Provided by Citysearch

Additional information

  • Payments:

    American Express, Master Card, Cash, Discover, Visa
  • Neighborhoods:

    Stratford Hills - Stony Point, Stony Point

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