After two weeks of joining I knew I made a huge mistake. To begin with the employee signing me up didn't have the record of the original deal I made with another employee, but foolishly I let that slide and signed up anyway. Then it took them two weeks and discussions with 5 employees and 2 managers before I could get my membership card. The trainer sessions are a joke. 30 minutes of workout and 30 minutes of selling you more 1 hour sessions with under qualified employees! And lastly when I needed to change something in my service, they gave me a disconnected member service number, when I looked up the correct one it sent me to another number, which finally could still not fix my problem. It's been almost a year and I find this gym disgusting and a waste of time. I'm not sure if all Bally's are incompitent, but the one on Airport Hwy is ridiculous. I now have two memberships, because Bally's is useless...and I would suggest going to Lifestyles in Maumee; courteous, friendly, competant staff!!!
Pros: It's a gym
Cons: Incompetant, unfriendly, under qualified staff and managers