Facilities are good: spacious and machines are relatively new, locker rooms are large and clean. So this gets 2 stars.
Why not 5 stars? Well, I was looking into various gyms in the Houston area. And printed out the 7-day trial deal. I regret this because within the first 20 minutes I am there--I get an insulting sales pitch from DARRELL. He starts talking about how he gives out ""100s of these 7-day trials to people each day"" and they ""don't come back""---and wants me to ""prove him wrong"". Well buddy... this isn't about YOU... and I don't owe you anything. It is clearly advertised on yelp that I have the right to try out the facilities. And you know what? I won't be back! It was so insulting---you had to be there to actually feel degraded. I offered to buy $10/day guest pass because I told him I had never been talked to that way---and he realized he was wrong. (Later he apologized for taking out his day on me.)
I don't want anyone else to experience what I did. I am a working professional that actually has 2 residencies: one in NYC and one in Houston.
If I find that Bally's management deletes this review from Yelp... I will be headstrong in reposting this to warn others. I want that to be VERY CLEAR.
Darrell messed with the WRONG PERSON to take his day out on.