I work in a nearby office, and often pickup a coffee and breakfast before going into work. There are 4-5 great coffee places around, but this isn't one of them. I've given this place 3 chances, and it's always the same crappy service. The first time, I went in and ordered a breakfast burrito and a coffee (which is clearly advertised on the menu board). The girl behind the counter told me they were too busy in the kitchen to make one... even though there was one other customer who had already been served. The second time, I was waiting behind one other person. Just as they were finishing, someone else walked in and the same girl went to serve them ahead of me. I walked out. 2 weeks later (today), I go into the empty place and ask for breakfast and coffee... I'm told they're too busy!!!!!! This place is garbage, and there bagels aren't even good (although I am used to Montreal bagels...). Don't waste your time.
Pros: convenient location
Cons: everything else