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Bailey Banks & Biddle - San Francisco, CA - Reviews page 1 - Judysbook

Bailey Banks & Biddle

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3251 20th Ave # 115
San Francisco, CA 94132
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(415) 759-5310
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Main categories:

Jewelry

Related categories:

Retail Shopping

Reviews

( 4 )
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Best

My husband and I went to the Bailey, Banks and Biddle in Shaumburg, IL and were treated so well. They treat their customers with great care ...

Worst

I purchased an engagement ring here. The only reason I went here was because the ring designer I liked was exclusive to them. Otherwise I probably would have gone elsewhere. I sho...

Exquisite and most elegant jewelry 10/23/2007

Citysearch User Provided by Partner
My husband and I went to the Bailey, Banks and Biddle in Shaumburg, IL and were treated so well. They treat their customers with great care ... more

Only the best 9/28/2006

Citysearch User Provided by Partner
I can not think of a better place to buy jewlery. They treat you like royalty and have an amazing selection of wedding rings, etc. Besides b... more

My kind of place.. 9/28/2006

Citysearch User Provided by Partner
We buy a large portion of our jewelry from Bailey Banks & Biddie...They have gret selection of jewlery, you name they got it...I also love t... more

Bailey Bnks & Biddle 9/27/2006

Citysearch User Provided by Partner
I love this store and buy most of my jewelry here. They have great customer service and will clean and fix your jewelry too. I like to go in... more

Horrible Experience - Beware! 7/23/2006

Mrliebs Provided by Partner
I purchased an engagement ring here. The only reason I went here was because the ring designer I liked was exclusive to them. Otherwise I probably would have gone elsewhere. I should have listened to my intuitions about the place. The customer service was horrendous. When asked to size the ring I was told that they could do it locally. Found out later (after they butchered the ring) that the ring should ONLY be sized by the manufacturer. Each time I brought it in (twice - once for the first butcher job, a second time to have it sent to the manufacturer for correct sizing) I was given a time frame that was completely wrong. I never got calls when the ring came back. I had to stay on top of them to get things taken care of. Was told the ring would be back in 10 days the first time. Actually took them three weeks! Also ordered the wedding band through them unfortunately (it was the same designer). This time they NEVER even called me. I was told it would be in in 3 to 4 weeks. Called them 6 weeks later and they still didn't have it. Eventually got to the bottom of it as they screwed up both mine and someone else's order and were about to give my ring to someone who ordered the same ring 3 weeks after me! Not really what I was looking for after having spent thousands of dollars. If you're just buying something and never have to see them again you might be OK (Although you probably will pay a premium mark-up there). However, if you want a halfway decent level of service I'd suggest going elsewhere. Pros: Some exclusive designers Cons: Poor customer service, lack of product knowledge, too much to list... more
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Additional information

  • Payments:

    Discover, Visa, Master Card
  • Neighborhoods:

    Southwest, San Francisco State University

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