I live right nearby so if i want a quick bagel sandwich i go down the street--The food is decent, however, each time i've been there (4x total) the service has been HORRIBLE. the people at the cash register are totally unfriendly and impatient and then you end up waiting forever for your order..In fact, the last time I went, they FORGOT about my order and I ended up waiting 20 minutes for a simple bagel and cream chease... and they ended up giving me the wrong order in the end. Very annoying. My friends say the same. Don't go there unless you're desperate.