I've been there only once, so I should probably give it another shot. I just wasn't impressed. I went in thinking I was going to get Einstein's Bagels, and that is not what it is. It has a real funky coffee house kind of feel, with funky chairs and tables. The food is fresh, they make it right in front of you. It isn't expensive. Unfortunately, it just isn't that good. Not good enough for me to return.