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Bac-Trac Plumbing Co - Houston, TX - Reviews page 1 - Judysbook

Bac-Trac Plumbing Co

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2015 Firnat St
Houston, TX 77093
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(713) 695-6493
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Bac Trac plumbing contacted me a week ago because they needed to replace 2 toilet tanks they installed on my new home. It seems the tanks were recalled. We discussed a time for ...

They Lie to pacify you. 11/22/2011

Bac Trac plumbing contacted me a week ago because they needed to replace 2 toilet tanks they installed on my new home. It seems the tanks were recalled. We discussed a time for me to let them in, but they would not budge on their schedule...last appt is at 3 pm. Okay I figure I gotta do it, but this means I have to leave work at 2 pm, and I lose 3 hours of pay to get this done. I get to my home on time, and they call me to say they will not be there, can I wait a while....maybe 5 or 6 pm. Okay, lets get this done, I'm here. At 4:45 I call to see if they are coming, and the lady states she will call the plumber and call me right back.'Okay 30 minutes later, no one has called. I call, and they are gone for the day. No one showed up and they left me hanging. This is absolutely BS because I lost 3 hours of pay so that they could do a job and get the liability off of them. They totally dropped the ball here. Lied twice to tell me what I want to hear. I will be in touch with the owner if they have the nuts to talk to me. I am going to bill them for 3 hours of my time at my pay rate. If they do not pay me I will take them to court. If they think I will make myself available again, they are kidding themselves. DO NOT TRUST WHAT THEY TELL YOU. Go somewhere else! more
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  • Neighborhoods:

    Northeast, Eastex/ Jensen

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