I have ultra-narrow, boney, very hard to fit feet (8AAAA). Shoe shopping has always been a frustrating, futile experience, usually leaving me empty-handed and in tears. When I could find shoes in my size they pretty much only came in black. One day I stumbled on Brucette's on line and called to see if they REALLY had a big selection in sizes. I was assured that they did so the next Saturday I drove down from Austin. I was warmly greeted by Dan, who quickly told me he was sure he could find something I liked. I was floored when he brought out about 20 pair of shoes.....to start. I was in hog heaven!! Bronze shoes, pink shoes, white shoes, silver shoes -- plus black, of course. I bought 10 pair of shoes and loved all but one pair. Dan was great -- patient, friendly and helpful. Service after the sale was great, too -- one pair wasn't quite as comfy when I got them home as I had thought. I called Dan and he said just send them back, no problem. I'm going back this weekend for some summer dress sandals, and called ahead to be sure Dan will be there. Price-wise I found them reasonable. The store is dazzling, with hundreds of pairs of colorful shoes, fancy hats and unusual handbags. It irritates me that I live in a major city and no store in town (even one so-called speciality store for ""hard to fit"" sizes) carries my size. So I'm a big Brucette's fan! The drive is nothing compared to being able to avoid frustration and actually get some nice shoes that really fit.
Pros: great selection and sales staff, good after-sale service
Cons: there's not one where I live!