Yesterday on 04/11/2008 when I walked in to have my hair colored I said I need a specialist with the colors. The stylists advised to do the tone and not the bleach. Of course I agreed not to damage my hair. But the color did not turn the way we expected. So the stylist called a manager, who was pretty agressive. She told the girl to dry my hair and see if I like it. Half of my hair was purple, half yellow. Who would like it? They decided to do the tone again, but the manager said that with my hair I would have to go bleach. I said Ok, let us do bleach. She got really upset at this point and said that this was not what I was asking for at the beginning, that it was my choice. I decided to get up and leave, BUT SHE PUSHED ME BACK INTO THE SEAT TWICE saying: ""No. we will do the tone."" I managed to get up and leave the back room where this happened. They charged me $40, when I came back to get my money back (I realized: what am I paying for?!) this manager after quite a conversation threw the money at me saying: ""I hope you will enjoy your money!""
Cons: HUMILIATION, INSULT, ABUSE