the staff is so cool, (and friendly) that there is never even a hint of the fact that i am probably (always, when i am there) the oldest person in the place. this is something i have been conscious of in recent years going into any boutiquey type place in manhattan, and am always a little sensitive to it. anyway, a year or so ago when i was with one of my very chic (and younger) nyc friends, i noticed she had new haircut and it looked fabulous. i don't know why, but i wrote down the name of the shop she went to and decided that the hour long train ride into the city and the challenge of a new hair style was what i wanted. i made an appointment at avi golan Hair Experience, with the ""operator at the first station on the right"" and have been doing so ever since. he is fabulous. i've never been disappointed and feel younger for having done so.