I was referred to Dr. Macy by a good friend when I got pregnant with my first baby. I had never been to the hospital before for anything other than a few stiches (once), so I was completely unaware of what to expect when having a baby and a bit nervous about the whole thing.
Dr. Macy was very nice and professional with me. She listened to all my concerns and was patient and answered my questions.
She is a bit forceful when gaining too much weight is concerned. She put me on a special diet that I felt wasn't enough food even if I wasn't pregnant. I have also heard from others that she is very concerned about weight gain. But, I also knew she was doing it to help me in the long run...you know...not get depressed about how much weight I gained and to keep me healthy. So, I was ok with it.
She is very direct and gets things done. At the hospital I noticed that she knew what she wanted done, when, how, etc. She has done this so many times. It was a bit scary for me since I had never been through a birth before. Especially when I had to have a C-Section after 28 hours of labor! I was scared to death and hadn't processed the possibility of having a C-Section, which is my own fault. However, I felt that she could have explained a few things to me and been a bit more sensitive to my concerns about the surgery. Even if they seemed irrational(she never said they were irrational) to her...remember 28 hours of no sleeping, no eating, stress, etc. can make you a little bit irrational! :)
The surgery went awesome and I healed quickly. She is an EXCELLENT surgeon. She knows what she is doing. And, I felt safe with her. I never feared that she didn't know what she was doing. She was totally professional and honestly, my baby is alive because she knew what she was doing. It had the potential to be a bad situation but she did everything right and it went smoothly.
She has one nurse that is extremely blunt and comes off rude at times...Stephanie, I think is her name. But, after you realize it is just her personality and don't take it personal she grows on you. She is nice it just takes a bit to get used to her.
Her other nurse (can't remember her name) is a sweetheart and makes you feel very comfortable and welcome from the start! Just hope you get her!
I have never had a bad experience with the office or billing staff. Always nice to me.
Sometimes you have to wait a while in the waiting room, which is very nice and professionally designed. Reminded me of a spa.
All in all, I considered my experience with Dr. Macy and avenues womens ctr, good. Yes, I wish I was dealt with a bit more sensitively at times, but I can deal with that to have the peace of mind that I am with a doctor that is professional, knows what she is doing, and is an excellent surgeon. I will be having her deliver my next baby!