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Autonation Volkswagen Park Cities - Dallas, TX - Reviews page 1 - Judysbook

Autonation Volkswagen Park Cities

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5555 Lemmon Ave (at Lemon @ Inwood)
Dallas, TX 75209
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(972) 249-0894
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Autonation Volkswagen Park Cities - Dallas, TX

Reviews

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Best

Big thumbs up to all involved.... Charles and Steve were great. We had been to so many dealers trying to find a car and had almost given up. But they listened and didnt beat aroun...

Worst

i just spent the last 4 + hours wasting my life at the worst dealership in dallas.All we got was hold on little bit longer Im waiting for the approval. I said I couldnt put anythi...

Big thumbs up to all involved 7/5/2011

Big thumbs up to all involved.... Charles and Steve were great. We had been to so many dealers trying to find a car and had almost given up. But they listened and didnt beat around the bush just made it happen and that goes a long way! With me working for a high end car line myself I know what to expect and I must say i was impressed. more

piss poor service 4/5/2011

i just spent the last 4 + hours wasting my life at the worst dealership in dallas.All we got was hold on little bit longer Im waiting for the approval. I said I couldnt put anything down and they were all ok with it. They knew what we were approved for early in the day.they had us wait around while they pretended to work hard for us. "just a lil longer now,Im waiting for the bank manager to call me back. yea BS ! The douche bag was just stauling so we couldnt go to another dealer today. I was about to kill that asshle when he said ok here is the new deal at 740pm. Bunch of BS at that place. more

Dissatisfied and Frustrated 11/10/2009

Boardwalk VW Park Cities as been a disappointment from start to finish. There's a geneneral lack of responsiveness, particularly after the sale... Once you sign, they consider thier work done. The salespeople didn't inspire my trust, the finance department won't return my voicemails, and the service manager told me that a problem "probably wouldn't be covered" (by the factory warranty) even before he knew what the issue was. Worst of all, he had a huge smirk throughout our conversation - it was absolutely infuriating to have that experience 2 weeks after signing, before I even recieved the first bill in the mail. The service manager's smirk alone will keep me from ever buying a car at Boardwalk Park Cities Volkswagen again, but there are plenty of other reasons. Do yourself a favor and avoid these people - they don't care about thier customers and it shows. more

On Lemmon avenue, Lemon job 11/9/2008

Classic failure on late 90s models: power windows fail. They "fixed" it: they left a broken wire in the door, and used the dealer toolkit to repair the window regulator instead of replacing it. All that for ... $300 (just bought the part for $50; genuine is $100) CROOKS ! more

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park cities volkswagen 9/30/2005

park cities quality is definitely something you pay for and that is definitly what you get while I found that the care wad definitely out of my range i will definitly come back when i can afford this car as it was a delight to shop here more

Park Cities Volkswagen 8/16/2005

This dealership is a good place to buy a Volkswagen. We bought a car there, a new Jetta. It was a good price and the people there were professional and friendly. It may be a little more expensive than some other bargain places, but still a good find. It also does repair. I've taken it there twice for repair to a broken bumper--they did a good job both times. It has a good selection of Volkswagens. more
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Owner Message

  • Welcome to Park Cities Volkswagen! Located in Dallas, Texas, Park Cities Volkswagen is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none....

Additional information

  • Hours:

    Sales Department: Mon-Sat: 9AM - 8PM Sun: Closed Service Department: Mon-Fri: 7AM - 7PM Sat: 8AM - 5PM Sun:Closed
  • Payments:

    Visa, Discover, Master Card, American Express
  • Neighborhoods:

    Northwest Dallas/Love Field

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