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Auto Relocation Plus - Irvine, CA - Reviews page 1 - Judysbook

Auto Relocation Plus

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1565 McGaw Ave Ste C
Irvine, CA 92614
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(949) 222-9115
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Main categories:

Shipping & Transportation

Related categories:

Business to Business

Reviews

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Best

I had a door to door auto shipping service organized by them. The front windshield arrived severely cracked but they promptly arranged to have it replaced the next day. It also ...

Worst

Don't waste your time - if they damage your car, you're out of luck. Read reviews elsewhere and they say the same thing. Pros: Non Cons: They damaged my car and have lous...

Editorial review from Citysearch 1/13/2014

Hello, \r I am a carrier who has been transporting cars for auto relocation for approx. 3 years+. We always haul there cars from AZ-CA and never really have an issue. Apparently their customer changed there delivery method to wanting the drivers to wait until the cars were washed on site before delivery could be taken, which is not an issue, but is time consuming and we were not told about this prior to shipment. I felt that the broker should have informed us of this so we could have scheduled accordingly and not make other vehicles late in their timeframes. I called Ric at auto transport relocation who off the bat was rude and took over the conversation acting as if I was yelling and treating me like I damaged the unit and was just trying to dump it off to the customer which is not at all what was happening. I had just kindly asked him to consider in the future putting it in the note so carriers know what to expect as it causes a delay. He then started yelling at me saying he doesn't need to listen to a woman yap all day and told me to go F*** myself and pull the Shi* out my A**. I told him I would not tolerate this behavior and hung up. I left Michael the Owner a message and Ric called back telling me Michael didn't care and he would never call me back because hes out of town and could care less. \r This company is very unprofessional and Ric needs to be replaced if this company wants to save its reputation, which will not happen as they are a FAMILY owned company and right after I emailed this review to them Victor (owner/co-founder) possible father of Ric called me and tried telling me I am a liar and that Ric never used fowl language to us which is ridiculous seeing that I used to haul a lot of cars for them and why would I want to ruin that relationship? Now I know where Ric gets his customer service skills from, I understand family will defend family, but this is ridiculous how they treat people is wrong and they shouldn't get away with it. more

Editorial review from Citysearch 2/8/2013

THESE GUYS ARE TERRIBLE!!!\r \r You should avoid them like the plague!\r \r My biggest regret of the year is using them to ship my car. They damaged the front bumper of my car, dinged the divers side door and bent the frame on the passenger seat (What the heck were they doing on the passenger side?). \r \r That was painful enough. But to make matter worse they completely denied responsibility for any of the damage.\r \r You can see by the other reviews here and on Yelp that this is on ongoing trend. With service like that you have to wonder how they sleep at night let alone how they stay in business.\r more

Don't Use Auto Relo Plus 7/23/2010

Don't waste your time - if they damage your car, you're out of luck. Read reviews elsewhere and they say the same thing. Pros: Non Cons: They damaged my car and have lousy insurance more

Door-to-door auto shipping service 3/2/2007

I had a door to door auto shipping service organized by them. The front windshield arrived severely cracked but they promptly arranged to have it replaced the next day. It also arrived about 5 days into the window they specified, so overall it took 16 days to ship from Western Pennsylvania to Southern California. Overall I am satisfied with this service. I would recommend them for auto shipping. more
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Additional information

  • Neighborhoods:

    Irvine Business Complex

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