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Auto-Pro Auto Repair - Renton, WA - Reviews page 1 - Judysbook

Auto-Pro Auto Repair

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3560 NE 4TH St
Renton, WA 98056
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(425) 226-1680
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Best

bfranks, really? All we did to your car was 2 02 sensors and recomend that you do a tune up. Pros: Good people with the customer in mind

Worst

I took my truck into autopro to get it diagnosed. It had a short somewhere and the short was preventing it from starting. I took it in to see exactly what was wrong with it. I...

Editorial review from Citysearch 1/11/2013

Very Reliable. Do it right the first time kind of shop. They were able to repair my blown head gasket the day i brought my car in. Did i mention they are fast workers to? i couldnt believe that they fixed my car so quickly. I had just rented a car and returned it within the hour because my car was finished so quickly. This review comes over a month after the repair and my car is GOLDEN!\r \r THANK YOU AUTOPRO, YOU GUYS REALLY ARE THE AUTOPRO's!!!!!!! :) more

Editorial review from Citysearch 10/1/2012

This place is awesome! I took my car there and the guy at the front counter was extremely knowledgable and helpful. He listened carefully and made recommendations for services that saved my engine and made my car driveable again! more

Don't waste your time or money! 8/6/2011

I took my truck into autopro to get it diagnosed. It had a short somewhere and the short was preventing it from starting. I took it in to see exactly what was wrong with it. I picked autopro because it was with in my 5 miles of free towing from AAA. I should've just sent it to my buddies shop in the first place but it was about 18 miles from my house. Anyways, I took it in and they said I needed a new ignition switch, starter, solenoid, & I had a short somewhere. They quoted me $650 for all of the work. I just happened to have replaced my starter and solenoid about 5 days earlier AND had it tested 2 days prior to taking it in. So I knew it was perfectly fine. After paying the $114 diagnostics fee I had it towed to my buddies work. The ignition switch, the starter & the solenoid were perfectly fine. I had a short that needed to be fixed. It cost me $350 to fix the short at bucky's brake & muffler off pacific hwy. Do NOT use Auto-pro. I highly recommend Bucky's brake and muffler off of pacific highway. The place doesn't have a single bad review and the manager Wally will work with YOUR budget and they're honest! more

Poor Experience 8/3/2011

Poor Work! good at first but turned into a nightmare. my first experience with auto pro was a positive one. we had just moved to town and needed work done. i spent $2,500 on a large number of repairs to both my vehicles. the rep was named mike and he did a great job. then about a month later my vehicle started to leak oil. i brought it in and there was a new guy named eric. they took it in and said i needed $170 worth of repairs which i agreed to because i needed it fixed quickly (i later looked up the price of the part they replaced, they charged me $70 for a $5 part!!). they told me they had fixed the problem and it wasn't leaking any more. i brought it home and sure enough it kept leaking, becoming worse over time. i brought it back in and later that day they said it was ready to pick up.. neglecting to tell me anything else. when i went to pick it up they said, ""here you go it's all ready"". i said uhh what was the problem. he just said they screwed up. so i left, the next morning i went out to my vehicle and there was a huge puddle of oil under the vehicle. i was pissed but i was $170 into this job and i wanted it done. so i brought it back the next day... the vehicle sat there all day and when i called right before closing time he said they hadn't gotten to it. so i told him to have it ready for me in the morning i was going to pick it up and take it somewhere else. the next morning i arrived and he told me they put it up and couldn't find a leak. then they told me that only that morning had they removed the skid plate under my vehicle (which needs to be done in order to change the oil!!!) and had found dirt and oil sitting in it. what a joke, when i got home i checked the oil level and it was near empty. PISS POOR WORK! more

DONT TRUST AUTOPRO!!! 6/28/2010

We took our car in for a break job, oil change, and five fluid change. The original numbers they gave us were around $650, but an hour later they quoted us $2,164. Within a couple of weeks, the oil started leaking to the point that the red light came on saying low oil pressure and our car was smoking! Luckily we made it into another shop where they told us that oil was leaking every where and the gasket on the filter was faulty. They also said the fuel filter clip was evidently broken and had been replaced with wire instead of bolts!! They also used the cheapest rotors you can get. I will never bring my car back to them agian!! Pros: NONE! Cons: Cheap parts, over priced more

Auto Pro is Honest 3/8/2010

bfranks, really? All we did to your car was 2 02 sensors and recomend that you do a tune up. Pros: Good people with the customer in mind more

All I needed was to pass emissions 1/7/2010

My car was running fine but didn't pass emissions because of a computer error. It did need an oil change, and some other maintenance was due. It was explained to them that finances were tight, but I needed to pass emissions to get my tabs. They quoted me $225 to replace the oxygen sensor. The next thing I heard was that it was going to cost me $800. After a huge tantrum, my bill was reduced to $450. They said that a part had corroded and that when they tried to remove it, it broke off, so that they had to remove the entire exhaust system and weld something back on. Ironically, I still didn't pass emissions and the check engine light came back on moments after I left the lot. They made like they had some responsibility to repair the issue and that they couldn't sign off on the emissions waiver if they hadn't followed certain protocol, when actually, all I had to spend was $150, which could have been the diagnostic test and a few simple adjustments. They knew I was coming, but didn't have the parts needed, the guy that was supposed to work on it wasn't there and the owner backed up his employees work and bill. My boyfriend spoke with them and they told him that they would credit us for the diagnostic work, which they did after charging me for another hour of labor. Original repairs were quoted at $225, but I was charged $278. Apparently they haven't worked on a Subaru Outback before. Pros: Can't miss the location Cons: Wish I would have missed the location more

Never use AutoPro in Renton 6/23/2009

Too many bad experiences. I sold a used vehicle recommending the buyer contact AutoPro for an inspection as they had done all my work for 15 years. Buyer purchased without an inspection and within 2 weeks her son ""blew"" the transmission"", which was the second vehicle in which he blew the transmission in less then a year. Buyer took the vehicle to AutoPro and was told that ""I was a very unethical person for selling a lemon and that GOD would punish me. Cons: Unethical more

Either they are incompetent or or dishonest...I'd say both! 12/11/2008

Took my car in because it was havng a small problem. Expected to have it back within the week. After two weeks and almost $1000 in recommeded new parts and labor, (which they tell me fixed the problem) I get the car back and no change in the problem...its still there. Even worse, now the car is making bad noises it didn't make before. I do some research and figure out the problem myself. I spend $25 in parts and put them in myself and problem fixed. I will never bring my car near that place again! more

Not recommended! 11/6/2008

They talk a good friendly line but are either inept or cheats...not sure which. more

AUTO PRO DEVESTATED OUR CAR AND TO DATE DID NOTHING ABOUT 6/30/2008

The oil pump went out on our Ford Explorer while driving on I-5. Since I did not know the extent of damage done to the engine due to lack of oil, I decided to replace the engine. I contacted Auto Pro through an ad on the internet and recieved a estimate for a rebuilt engine. This extimate was for $3,150.00 and 7 days to complete the work. 5 weeks and $4,741.50 the car was supposedly finished. I had driven the car with no problems up until the minute the oil pump had gone out. I was told by Auto Pro that I needed a new radiator and power steering pump. When I asked why I needed these new parts when they worked fine prior to them working on the vehicle . I was told prove it. I asked for all the old parts, out of all the parts I received only 4. If I wanted the old power steering unit back, I would have to buy it back from Auto Pro. Less than a week after picking up the car, I was laying in the snow at Snoqualmie Pass trying to figure why our explorer would not start (by the way it was Christmas Eve). After having the car towed, I ended paying a mechanic $175.00 to tighten a ground wire that had not been tightened by Auto Pro. Now the car surges at an idle, the guages flucatuate wildly anytime they want. When starting the vehicle the battery draws down like it has no power. It was check and no problems were found. The radio changes stations without touching the dial. The car did none of this until Auto Pro ""fixed"" it. Where is Ken Wright, the owner? With all the problems we had and all the requests to have Ken Wright call me in 7 months not one call or e-mail. He has not been forthcoming with AAA about our complaint we filed. I wrote a letter to the Attorney General about this only to be told that none of their calls or letters to Auto Pro had been answered so there was nothing that they could do. In reading the other reviews my story seems to fit a pattern. My sincere hope is that enough people will band together and put a end to this problem. Cons: I have never posted a review before but this needs to be addressed more

BEWARE 6/23/2008

Bought a new engine (well they told me the engine had 20,000- 30,000 miles or under), this makes me wonder with looking at the other review on here. I replaced the engine. They didn't do some work, under the engine, that should have been done at the same time. They told me that they would have to repull my engine and then charge me another 13 hours of labor. I called the dealership and they told me 9-10 HRS. They are rude and will not even just charge cost for the labor! What a joke. BEWARE more

Very honest shop. Highly recommend 7/24/2007

Took my car to a shop because of what I thought was a head gasket with a estimate of $2000 after taking it to AutoPro for a second opinion come to find out it was a thermostat and they were able to fix it for $100. They earned a loyal customer for life Pros: Honesty Cons: nothing more

Three and a half motor replacment, only to break down after warranty 7/5/2007

I took my 98 VW Passat in for a radiator job and it turned out i needed a 'new engin'. So I let them do it. I was quoted 2 weeks and $3000. 6 weeks later they moved it from the seattle store to the renton store, where it took almost 2 more months and a grand total of $4200. After the one month warranty ran out the motor broke down again. Now I am stuck with a $4000 loan and no car to drive. The shop owner is not dependable and the shop manager lies. Cons: everything more

Reliable Auto Shop 11/3/2006

These guys did a very thorough job on a bumper to bumper on my newly purchased used car. They gave all the recommendations (and good news) w/out charging exhorbitant prices! Courteous and on time! I like supporting the smaller businesses versus the large auto dealerships. more
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