Worst experience I have ever had with a mechanic. I would never take my care there again. I went in for a simple water pump change on my Audi A4. Til this day, I am having trouble with my vehicle. My timing belt came off and left my car in the shop for a month. I was 4 hours away from home when this happened. He failed to give me a yellow warranty card that would have been useful if I had had it @ the time of the breakdown. Instead I had to call someone from home to tow my car back . All the mechanic had to say was that he was sorry. Even after I had taken it to the mechanic to get it fixed; I had to return 3 more times with different issues. When I got my car back, I noticed that there were some loose items in the car that were not connected. When I confronted him about this, his response was that he meant to ask me where those were supposed to be connected.The same mechanic blamed the part store for the length of time it took to get my car running. week after week they would promise that my car would be ready. To this day my car still smokes, the coolant still leaks from the reservoir, and a P0411 code comes up in my car. What makes me mad the most is that not once that my car was in the shop did they call to let me know the status of my car or when it was ready. I always had to physically got to the shop if I wanted to find out if it was ready!!! For a month, I was w/out a car. I used to take pride in my car, but not I'm embarrassed to even take it out.Don't get me wrong. They do a great job with domestic vehicles.But from what I have experienced, I can't validate their experience on an Audi. Especially with what I had to go through.
Pros: Good with Domestic vehicles
Cons: Horrible with my Audi A4