They were dispatched to pick up my vehicle and never showed up or called. Once I called them, the person who answered the phone was rude, told me that I didn't know what I was talking about and then hung up on me. I still have the confirmation email that they sent me telling me they woudl be there in 30 minutes or less. They deny it.
Don't take a chance, there are several other towing companies in the area, that are reliable, courteous and great to work with when you need help. These people are definately not.