Customer service? Yea if that's what you want to call it I guess...its horrible, and apparently with my situation I needed to talk to the guy in charge because he is the only one who could help me....which I understood, only problem is...he's never there, I seriously called and stopped by everyday for over a week, never there. I left messages asking him to call me, and that I stopped by...never heard from him. They just overall seem like they don't care and they will sell your car to an auction just to get the money for it. Worst decision I ever made.