Auto Doc

My power steering issue was taken care of, the service was great and courteous, I got my car the same day. Pricey, but they made an effort to keep the cost down, which i truly appreciate more

All supportive, give options, and keep you updated more

These guys were great. I was a little daunted by some reviews I read elsewhere, but I was thoroughly impressed. They told me the price to diagnose the problem with my old Jeep and then called me with a very reasonable price to fix the problem. They pointed out other areas of concern and gave me estimates to fix them, but no hard sell. Overall, I was very impressed with every aspect of my dealing with these nice folks. more

very thorough and consistent more

The place is clean and they took care of me so quickly! more

Friendly and helpful staff. I felt comfortable with all services provided. more

BEWARE!!! Do not take your car here!!! I took my car here for an oil change about a week and a half ago. Even though it was a bit pricey, I was lured in by the free diagnostic and follow up by Dave but don't be fooled. They know this will lure people in so that's why they do it. My car sounded a little funny after the oil change but I figured it just needs a little time. After all, who messes up an oil change? Boy was I terribly mistaken. The next day, my car broke down. Ironic don't you think? I immediately went online and began to read reviews and apparently this happens quite often. They have screwed several people's cars up in hopes that they'll come back to them and pay more money. Talk about greedy rotten scoundrels. Don't believe me? Give them a try and you'll see. So as soon as my car broke down, I called and told them what happened. They sent their tow truck to me right away and told me if it was something on their end that had been done, then they would cover the tow. I sent my husband with the tow truck and I walked home with the kids. My husband called and let me know that I had forgotten to give him the car keys so they were unable to do I diagnostic in which they were going to charge me a $110 for. They put the car up and took a look at the oil and quickly stated, ""It's nothing we've done."" By this time I had gone online to read the reviews and told my husband to get our car out of there right away. I called Geico to have our car towed out of there. My husband proceeded to pay tow the tow bill and Dave stopped him and said, ""Just pay it when you pick it up. No where will be open over the weekend to have it repaired; plus we'll have to order parts. Besides, expect anything with a car that has over 300,000 miles on it."" WHAT??? First of all, our car has 136,00 miles on it, not 300,000. Secondly, there are quite a few places that are open on Saturday and many mobil mechanics in the city, and lastly, who ever said we were going to allow YOU to repair our car??? Not to mention how do you know that you'll have to order parts and you haven't even looked at the car? No thanks Dave, the Auto Doc has done enough. He stated that they were about to close anyway. When Monday morning came, we arrived before they even opened just to make sure they didn't try and pull a fast one even though I called Friday and told them I wasn't having my car repaired there. The guy on the phone got an attitude. We had the car send to OUR trusted mechanic and he stated that something looked a little strange under the hood. When I found out what they did, I'm going to take further action. These people must think they're dealing with an idiot. Ah yes, and that award that they have on the wall is like 10 years old. They've definitely gone down and are getting pretty poor ratings here lately. They're trying to make money through underhanded actions while they promote Jesus on the walls of the shop. I'm so disgusted. F- ratings more

Always great service at a fair price. I've been using this shop for several years and wouldn't consider taking my car anywhere else. more

Yesterday when I picked up my truck, after spending $700, it is still doing the same exact thing which is the very reason I took it to you to fix. It is idling rough and before I was a mile away from your shop it was obvious the problem had not been fixed. I wanted you to change the spark plugs and a coil. Since the service engine light was not on you told me the diagnostic code said it was the camshaft actuator solenoid. Well it obviously was not. I took a chance believing you were right and I was wrong. Since the o2 sensor has been replaced and the problem has persisted I want the plugs and one coil replaced. I asked up front if you can diagnose which coil it is that needs to be replaced and Dave said yes. I cannot afford to spend anymore money this month on the truck. I have been in bed sick for a year and finally back to work four weeks ago. I feel like I was taken advantage of and now my truck is still in the same condition before you worked on it. more

A friend of mine recommended you and I figured it was time to try someone new. Sadly, after the work I went for was done, y'all couldn't make the AC work because of "electrical issues". To repair this could cost an extra $150. So I went back with my old mechanic and he said "let's ck the connections of the compressor, first of all". Bingo!!! that's what it was. It took him less than a minute to find out what the problem was. So I feel I was gonna be taken for a ride with an Xtra $150, and my old mechanic charged me $0. "just basics, he said". more

Quick, informative, and comfortable. The gift shop seemed a little over priced. But well worthy coffee. Mechanics were knowledgeable and knew how to explain it to you. more

Not sure how i feel about the service since the problem was not fixed. more

Beware of false reviews by this shop!! Stay away!! I came to this mechanic shop with my BMW to have the starter of my car replaced. I went home and the car died on me. They charged me $75 to check it again! Then they called me back again to let me know that they needed to use a machine to check for leaks and needed to charge me another $75!! Of course unrelated to the repair they just did! They told me that they needed to change one manifold of this car and MAYBE this would fix it for $220!! I just got tired of paying these people so much money (now more than $800!) I took it to another mechanic and it turns out that THEY BROKE PIECE ATTACHED TO THE MANIFOLD AND THEY JUST TRIED TO GLUE IT TOGETHER WITH SILICON!! The mechanic replaced it and the car never died on me again. I took the broken part to AutoDoc and the owner told me that that part breaks all the time and that his mechanics never are told that they have to report any broken parts! BS! anyone could clearly see the big silicon where they tried to glue it together, I could post a picture here for everyone to see. The owner moves the attendant at the office like a little puppet and is always thinking of ways to steal more money!! Read the other bad reviews by the REAL people like me who got their money stolen, you can tell the fake ones by looking tat the similarity of dates when those accounts joined. Hope these guys go out of business soon. more

Dropped off my car monday morning (called for an appointment the prior thursday), and they finished the timing belt service by 4:30PM that day AND at a good price more

I broke down a couple miles from here. I called after hours, and got an answer. He said he'd be happy to come and get me and take me to a hotel nearby. As it turns out, I hobbled in on my own with my camper in tow. He said that we'll get started on the jeep at 9am, but it would be ok to pop the camper and save $100. on the hotel. He already had my jeep diagnosed before I could park it. Super nice guy! more

Everyone needs an honest mechanic - and these guys are defintely it!! Honest, fair, and competent is an unbeatable combination. After being ripped off for years by a BMW dealership, this is a a great resource, and would never take my cars anywhere else. more

The Auto Doc is a ""one stop shop."" They have always worked on my cars, and have always done a great job. I couldn't be happier with their service. more

They offer really good, straight-forward auto service. I couldn't recommend a mechanic more. I would suggest that you give them a try for yourself. more

The best auto shop in Texas. Love these guys. Very honest and knowledgeable, and can do just about anything. more

My brakes were making a ridiculously loud sound that sounded like grinding, screeching metal. I took it to The Auto Doc and they were able to fix the problem and charged me less than I thought it would cost for new brakes and rotors. They were very nice and made me feel like an important customer! more