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Austin Shoe Hospital - Austin, TX - Reviews page 1 - Judysbook

Austin Shoe Hospital

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5114 Balcones Woods Drive
Austin, TX 78759
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(512) 345-8663
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Retail Shopping , Apparel , Shoes

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Austin Shoe Hospital - Austin, TX
Austin Shoe Hospital - Austin, TX

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Reviews

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( 5 )

Best

We've had several pair of shoes and boots repaired at the Austin Shoe Hospital on Balcones Woods. Everything from polishing to a full refurb has been picture perfect, done in a ti...

Worst

I can't actually comment on the quality of their work, because when they quoted me a price of $30.00 + tax to repair the pull loop on a work boot, I simply walked out. I purchased...

Ridiculously expensive 8/27/2012

I can't actually comment on the quality of their work, because when they quoted me a price of $30.00 + tax to repair the pull loop on a work boot, I simply walked out. I purchased a "Speedy Stitcher" sewing awl for $12.25 with shipping on Amazon and did the repair myself, and still have the tool for any future minor repairs. more

Austin Shoe Hospital does outstanding work 7/16/2011

We've had several pair of shoes and boots repaired at the Austin Shoe Hospital on Balcones Woods. Everything from polishing to a full refurb has been picture perfect, done in a timely manner, returned by the time given and reasonably priced. Each time I show up, Seth remembers me, is friendly and has our shoes ready on the counter before I even walk through the door, it's great! more

Not What It Used To Be 2/20/2010

I have been taking my shoes here since 1992, and have always been pleased with the customer service and quality of work until now. I took a pair of boots I love to have them re-soled. They quoted a week and a half to finish the work. It took two weeks longer than the date quoted for me to get my boots back, and when I finally got them (after many phone calls and them having to "find" my boots), I thought they had at least done a good job until I got the boots home and looked inside. The leather inside had been glued in with a large amount of glue smeared all along the inside sides of the boot, up the ankle and heel. Not only that, but the leather wasn't even placed evenly inside the boot nor was it adhered completely--which is amazing considering the amount of glue they must of used! And for that I paid $70 (and that was a "discounted" price for my trouble). All I can say is this is not the Austin Shoe Hospital I was familiar with in the past. They must have been bought out. P more

Shoesavers! 11/5/2009

I took one of my favorite pairs of shoes to Austin Shoe Hospital to help repair the heal that had been worn down. They not only fixed the heal but shined the shoes so they look close to when I brought them home for the first time. Worth every penny! Thanks ASH :) more

uses cheap materials 8/15/2009

I took a designer bag to the one on RR 620. They put a cheap cheap zipper in, which didn't work after I got home. When I took it back, the lady said I must have broken it again. more

Poor Quality and Nothing But Talk, Talk, Talk, Talk 2/23/2009

The heel on the back of my leather moccasin slippers was falling off. The rawhide strip had broken. Pros: Convenient location, good parking Cons: The manager, quality, customer service more

Bate and switch tactic! 3/2/2007

I took a purse to have the zip repaired a few days ago. I spoke to Johnny. I showed the work that needed to be done. He said it would probably be about $20-25 at the most. \r I asked if they had any coupons as that seemed high since I had only spent $50 on the purse. He said that there might be some in the Entertainment book. The coupon said luggage but that he would do the discount for me anyway. I went home to get the coupon and returned a couple of days later. \r \r This time, Johnny said it would be about $50 and that he would not take the coupon. I reminded him he had said otherwise a couple of days before. He said if I did not like it, I could go else where, but that they were the only shoe repair places around. <''So good luck!!"?> \r The service I received was the worst I have received in a long time. They can charge anyone what they like as there is so little competition for repair shops. \r I would not recommend them! more

not bad 5/31/2005

I took a pair of my favorite boots to this store and they told me they could fix the soles but would make no guarantee that it would hold for very long,what a bad answer more
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Owner Message

  • Since 1906, Austin Shoe Hospital & Cobblestone Shoe Hospital of San Antonio have been providing quality shoe and boot repair in Texas and our proud family tradition continues today. We will bring that "new shoe" look, and keep the same "broke-in" feel....

Editorial

  • Since 1906, Texas shoe repair chain polishes, dyes and fixes boots and heels as well as luggage, handbags and belts.

  • 6/28/2006 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 7:30am-6pm Sat 8am-4pm
  • Payments:

    Visa, Discover, American Express, Master Card

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