I've always had great experiences going to this location of the austin shoe hospital. James is always there, polite, knowledgeable about the repair process and ready to make recommendations about what is needed to repair my item. In five years of frequenting this establishment, I've never had a bad experience and appreciate the timely manner in which my items are attended to. Often when I pick up my repair, it is difficult to find which area that was the repaired spot, since the workmanship quality is so good. Thanks, James!!!! You are appreciated, and I bring ALL my repairs to your store. Thanks for doing such quality work in such a reasonable time! Great location, great service.
Pros: great quality service in a timely manner
Cons: sometimes costs a little more but the quality of the repair is worth it to me