The service at this particular Austin Shoe Hospital is outstanding. First of all, it is a pleasure to do business where you are always given a genuinely friendly and personal welcome. Next, the recommendations for repair are always clearly explained and accurately written up. Last, the quality the leather repair is first rate. Always! I have taken belts, shoes, boots, and purses for repair and refurbishing for over 15 years. A quality accessory can last decades, and the Austin Shoe Hospital on Windsor is responsible for some of my things going from new to cherished to old to vintage. Thank you for doing what you do so well, and doing it with that wonderful "old Austin" feel.