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Austin Driving School - Round Rock, TX - Reviews page 1 - Judysbook

Austin Driving School

1237 Round Rock Ave
Round Rock, TX 78681
(512) 280-4499
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Very friendly staff and instructors. The scheduling and payment methods were a little archaic, but I guess if it isn't broke, don't fix it.


It was unorganized, at best, and they were not very professional. It seems as if they are taking advantage of the fact that they are the ""only game in town"". Each time my child ...

Saved mom from more grey hair! 4/27/2012

Very friendly staff and instructors. The scheduling and payment methods were a little archaic, but I guess if it isn't broke, don't fix it. more

Spend the money and teach them yourself!! 1/14/2012

It was unorganized, at best, and they were not very professional. It seems as if they are taking advantage of the fact that they are the ""only game in town"". Each time my child would go out driving, it was with a different instructor who had a different style of how they wanted the driving done. This caused confusion for my child and the others in the car. They are also not very patient and understanding of kids who have never driven before. The 3rd day out driving, they were taking the kids on I-35!!! This is not safe and we objected strenuously but pressure to go on the highway persisted so we pulled our child out of the course. We are now doing the teaching ourselves and our child will get a license at her own pace. Austin Driving School is concerned only about the cash and not the safety or well being of the kids in their charge. I'd love to see them get shut down but, as I said previously, they are the only game in town. Be smart and teach your child yourself if you can. more

Worst Driving School in Austin - STAY AWAY 1/4/2011

This is the worst school in Austin. It is more than just a joke - it is an abomination. They are poorly managed and poorly organized to say the lease. They loose paperwork, don't write things down, tell you it will get fixed then it doesn't and you end you redoing lessons for no reason. It is impossible to schedule driving lessons (hours on the phone to be told no times open) and if you miss a lesson and make it up - they don't keep track and you end up redoing it again! The manager Mr Varnell is rude and NOT helpful in anyway. They obviously doesn't understand the concept of customer service or running a business. The only reason they are still in business is because they dupe the consumer in to thinking things are easy and they will take care of everything. There system is archaic to say the least and contributes to their lack of organization or proper collection and storage of records. Will NEVER recommend this company EVER. more

Pay $340 to teach you own kid how to drive! 10/21/2010

What a joke! Sure the classroom instruction is fine but then again you can get the same online! I saw they picked up at our son's school and thought oh, how convenient. That's the only convenience and you pay dearly with inconveniences afterward. Once you get to the driving portion you get to call once a week at 3 PM, Thurs only! If by some miracles you get through while appointments are available they do nothing for behind the wheel but evaluate how well you taught your child to drive, what am I paying THEM for?! Then your child conveniently doesn't get enough points during the included driving sessions so now you get to pay them even more and schedule more appointments through their stupid system. What a joke! Go to ABC, drive out of town, anything but go to these jokers! more

FRAUDULENT 7/15/2010

This driving school is an absolute joke. How are they still in business with numerous complaints to the BBB, DPS, TEA and the Texas Attorney General? I have had it with them, trying to schedule drive time is like trying to be the 100th caller on a radio station give away. I just shelled out another $325.00 for my son to go to a different school (ABC). who scheduled his 7 drive times to be completed in the next two weeks. That is the way it should be done. Truly unbelievable. Pros: Nice name Cons: Rude staff, NO drive times, unprofessional more

Not Recommended 9/10/2008

The classroom hours were no problem to complete, but six weeks later our daughter has only two hours of driving. Calling on Thursdays to schedule drive time is a joke. You'll never reach them before they are booked. My daughter is in school all day and my wife and I work full time, so, going to the school to schedule drive time is not an option. We are not happy with the arrangements to schedule drive times. After several complaints to the Round Rock and Austin offices we still don't have any scheduled drive times. Every time they have promised to call us back, they haven't. I would look elsewhere if I had to do this over again. Pros: Classroom was easy to complete Cons: Scheduling drive times is near impossible more



Would not recommend...difficult to get driving time! 7/31/2008

I would not recommend Austin Driving School. The classroom sessions were fine, but it is incredibly difficult to get the required 7 driving hours and 7 observation hours. Because it is almost impossible to get through via telephone, you must go to the office/school at exactly 3:00 p.m. each Thursday to sign up for driving hours. They will only let you sign up for one hour a week which means that you must go up there for 7 weeks. If you happen to get through via telephone, you better hope it's within an hour of 3:00 because they run out of driving time quickly. The office staff tries, but because there is no management on site or even the slightest concern for customer service, you have nowhere to turn for complaints or help in solving any problems you may have. DO THE PARENT TAUGHT PROGRAM. MUST LESS FRUSTRATION AND SO MUCH LESS EXPENSIVE! AUSTIN DRIVING SCHOOL IS NOT WORTH THE $325.00 THEY CHARGE! Cons: Difficult to get the required driving time. more
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